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About us
Welcome to Trainz.com on eBay. We offer a wide variety of model trains and accessories of all gauges and periods, and assorted other hobby items. Manufacturers include Lionel, American Flyer, MTH, Atlas, K-Line, USA Trains, Bachmann and more.
Store policies
Returns
Seller feedback (963,623)
2***3 (19)- Feedback left by buyer.
Past 6 months
Verified purchase
A TOP RATED SELLER FOR A REASON!!! Excellent transaction on 2 pairs of excellently-priced Marklin switches!!! I had a question, May came through with fantastic customer service, and product shipped a few hours later. Packaging was impeccable, and products were exactly as advertised: like new!!! This is my second order from Trainz, and couldn't have asked for a better experience from a more responsive crew!!! Looking forward to ordering much more from them!!!!!
r***b (237)- Feedback left by buyer.
Past month
Verified purchase
Communication was swift, Answered all my questions promptly. Shipping time was very fast compared to other E-Bay sellers I have delt with. Shipping cost was very reasonable compared with other sellers shipping similar items. But what stunned me the most was Item was far more Beautifull and in Perfect condition than pictured. PLUS, they packaged it with care, and I am very-very impressed. I'm not blowing smoke up any body's Ars here. Gret E-Bay seller. AAAAAAAAAAAAA++++++++++++
x***5 (430)- Feedback left by buyer.
Past year
Verified purchase
400% Positive 🙂 As described or better, well packaged, reasonably priced and reasonable shipping charges. There was a delay in delivery beyond the control of seller- item shown as delivered Oct 16, did not receive it until Oct 22. Had excellent communication from seller about missing item. Easy to have great service when all is well, another when it wasn’t. 🙂 Very well done 🙂Have multiple purchases from seller & Will buy from seller again and highly recommend seller to others, Great Service
g***m (66)- Feedback left by buyer.
Past month
Verified purchase
A++++ Fantastic *****\_5_/***** Star Seller, highly recommended.
Professional Seller with friendly, supportive and helpful attitude.
Great and responsive communication and very attentive to detail.
Flawless process and Excellent service.
Top quality product, 100% matched the description.
Wonderful packaging. Item packaged with brilliant care to maximise protection and to ensure safe shipping. -Thank you!
e***g (87)- Feedback left by buyer.
Past 6 months
Verified purchase
Item same as described. Good price. While item arrived undamaged, packaging material in box was all on top of items not around item, leaving potential for damage. Suggest you please have your shipping personnel first add some packaging material and then the items and then more packaging material. This simple step should reduce returns due to damage in transit. Other than that minor complaint, very satisfied buyer, excellent seller.
e***g (87)- Feedback left by buyer.
Past 6 months
Verified purchase
Item same as described. Good price. While item arrived undamaged, packaging material in box was all on top of items not around item, leaving potential for damage. Suggest you please have your shipping personnel first add some packaging material and then the items and then more packaging material. This simple step should reduce returns due to damage in transit. Other than that minor complaint, very satisfied buyer, excellent seller.