If the item arrives and is DOA (dead on arrival), not working, not as
stated, please report the problem within 2 business days via e-mail and
AllTopBargains will issue a "Return for Replacement" authorization and
replace or repair the item at our expense.
All expenses must be approved by AllTopBargains or we will
not reimburse you for the return charges.
If however after 2 days and within 7 days you find your item defective,
we will still issue a "Return for Replacement" authorization but you
will be responsible for cost of shipping freight back to us and we will
pay return shipping back to you.
All of our items are sold with a DOA warranty unless specifically noted
in the item. Additionally, some items are covered by manufacturer's
warranty. This means that if the item is Dead on Arrival, we will
replace or refund the item value.
The DOA warranty provides you with two days to inspect the item to see
that it performs as described. If you encounter a problem during the
inspection period, please contact us by email providing the
auction/item number and your ebay user id
and a description of the problem. One of our customer support
representatives will reply to your email and attempt to solve the
If necessary, the customer support representative will issue a return
authorization, if a return is required.
In the unlikely event that you do not receive an email reply within 48
hours, please call us to confirm we received your email.
In the event that a return is required, we will test and diagnose the
item. If we find the item is defective, we will attempt to repair or
replace the item. If we are unable to fix or replace the item,
merchandise credit or refund
of the item cost will be issued. If our testing shows the item to be
functional and as described, the item will be returned to you at your
expense or merchandise credit (no restocking fee) or refund (20%
restocking fee) will be issued.
In the unlikely event that an item has been improperly described or the
wrong item was accidentally shipped, a full refund by the method of payment
will be issued and a return shipping refund will be made.