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Returns

If it happened that you need to return your item please contact us prior sending it back to sender's address. We will provide you with correct return address.

There are a lot of reasons to return item.

If you received damaged item please don't worry all you need is to contact us using ebay messages and describe the issue with item. Please make sure to attach the photos of damage. Pictures are need in order to request RMA from wholesale company and return warehouse. Once we will request return merchanduce autorization you will receive return address and prepaid shipping label. Full refund will be processed when your return will be delivered. This also applicable to the wrong items. If you have received wrong item which you didn't order please contact us and we will make things right. Please attach the photos of mismatch. We need they in order to request RMA and return label. We do our best to avoid such situations but unfortunately they can happen. Let's work them out together and leave a good impression of each other. We are always here to help you!

Sometimes it can happen that you changed your mind and you don't need a product any more. It's ok we are all people and it's normal. All you need to do is to contact us for a return address. Please note that you will be responsible for the return shipping costs. Please don't worry if we will ask you to confirm product condition and make sure that you are returning it in absolutely new condition with all tags attached using original packing material without any signs of use. All the items returned in not new and used condition without original packing will be a subject of restocking fees starting at 20% and more depending of item condition.

If you need to return your item in any different situation please feel free to contact us using eBay messages. Our goal is to make you satisfied so we will do our best to help you.


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