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Returns


Returns Policy

We want you to be absolutely delighted with your purchase but if for any reason you change your mind, be confident that you can easily return any unwanted items.

To return an item please send us an email for return authorisation quoting your order reference. Simply indicate the reason for your return.

All we ask is that you return the item in the condition that you receive it, including the invoice, and wrap the package securely (the packaging they arrive in can often be used for the return).

The postage for returns is paid by the buyer we however take care of the new occurring postage.

We will replace faulty items with the same product or give you a refund if the image is no longer available. Our returns policy is valid for 14 days from receipt of goods. Please post returns to our address shown in the contact page.

Exchanges

We can exchange goods within 14 days from delivery.

After this we can only exchange items if they were received faulty or if the wrong item was received incorrectly.

The item must be returned in the condition that you received it and in its original packaging.

Refunds

We can refund goods within 14 days from delivery.

We will notify you via e-mail of your refund once we have received and processed the returned item.

Please note that we can only refund delivery costs if the return is a result of our error.