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General Interest

Return Policy

Most items can be returned within 30 days if they are unused/undamaged. All returns must be authorized by a WindyCity SuperStore customer service representitive and a return authorization number must be obtained to return any item. Refunds are given for for the original purchase price less a 20% restocking fee.

Please note that Power Equipment that has been gassed or oiled, Air Beds that have been inflated and Pool Equipment that has had water in it cannot be returned. If you have product issue, please refer to the manufacturer's warranty to have the product exchanged.

To obtain a Return Authorization please contact us through eBay messages.

After 30 days, all items are subject to the manufacturer's warranty and any service must be authorized by the manufacturer's customer service representative.

Please see individual item return policies for specific details.