Watch Chest+ Warranty
Over and above.
In crafting the Watch Chest+ warranty we wanted to provide a superior warranty to even that of the original manufacturer. Going over and above the 2-year industry standard, we provide 3 years of mechanical coverage on all pre-owned timepieces for free.
Glenn is Watch Chest’s in house watchmaker where he oversees the quality, authenticity, and maintenance of every watch that Watch Chest advertises for sale. Glenn has over 35 years experience and is a Rolex trained Certified Watchmaker of the 21st Century (CW21). This means he has taken an intensive 4-day exam in which he has proven to the American Watchmakers Clock-makers Institute (AWCI) that he has the skills required to perform quality repairs on modern watch movements.
Having been with Watch Chest since the founding of the company in 2002, we can confidently say that Glenn is one of the top watchmakers in the United States, if not the world. We are extremely fortunate Glenn is part our our team as he is the backbone of the renowned quality and condition that our customers have come to expect. As you can see in our eBay feedback, we exceed many customers’ expectations. This is due to Glenn's high standards and exceptional effort.
Watch Chest warrants the dependable functioning of all pre-owned watches from Watch Chest for a period of three years from the date of purchase. This warranty does not cover loss, tampering, mistreatment, or modification through the addition or substitution of parts or accessories not supplied at the point of sale. In the event of malfunction occurring within 90 days of the date of purchase, Watch Chest will be responsible for and cover all costs for transporting the item to and from Watch Chest and will cause the defect to be remedied at no cost to the consumer. In the event of malfunctioning arising after 90 days of the date of purchase but within the three-year period, the consumer will be responsible for and cover all cost of transporting the item to and from Watch Chest. Subsequently Watch Chest will cause the defect to be remedied at no cost to the consumer. In the event of malfunction no matter the circumstance the consumer must notify Watch Chest prior to any action that the item has malfunctioned and the warranty holder is requesting service. To make this process easier for the consumer Watch Chest can offer logistical and insurance advice and assistance of transporting the item.