Manufacturers warrant all the cameras and lenses we sell as new for 12 months from the date of your purchase, and you will receive a warranty card issued from the manufacturer together with the item.
As the items we sell on ebay are originally provided for the Japan market, most warranties are valid only in Japan.
In case the item needs servicing during a warranty period, you may send it to us to have it serviced under warranty.
We will speak with manufacturers on behalf of you to request for repair.
The postage for sending to/from us will be the responsibility of the buyer. Also expenses incurred from repair will be billed to the buyer.
Only issues that have caused the fault will be repaired. Issues caused by poor treatment of the item such as dropping, self-repair, water damage, theft, or natural disasters cannot be covered by the warranty.
Be sure to retain the warranty card; you need to send the card along with the item when manufacturers perform the warranty service.
We are not responsible for the card missing, and without the card, no warranty service is granted.
Some accessories and film products are excepted for manufacturers' limited warranty.