NOW OFFERING FREE RETURNS!
We now offer a 30 day return policy for orders from the continental United States. We will send you prepaid return labels to send the items back to us for a refund or exchange at NO COST TO YOU! Returning items is a pain! We want to make the return process as easy and painless as possible, so please pay close attention to the following details:
1. PROPER PACKING (see image below): Items are properly packaged when they are returned. This only applies to wheels/rims. Tires wil not need packaging. This is first on the list, because many customers do not realize that if the paint on the wheel rubs on the carboard during shipping. The cardboard will leave scratches on the wheel very similar to the way a find sandpaper would. We WANT to get you a full refund, so please help us out, so we can make sure to get you taken care of.
2. BRAND NEW CONDITION: Products must be returned in brand new, unused and unmounted condition. If a wheel or tire is mounted or used, it cannot be returned. This includes wheels that have had a tire mounted on them.
If items are returned with damage due to improper packing, we cannot offer a refund. That is never something we want.
Pretty easy, right?! If you have any questions about this policy, feel free to contact us and we can clarify any questions you may have.