|60-day Money-back Guaranteed!|
We appreciate your interests and trust in our quality products. We have very strict quality control system, so we have extremely low defect rate. We ship safe and sound, well-packed.
We value our customer service as the real and most important product of Poweradd, so we offer one-year warranty and 60-day money back guarantee for all of our products!
a. Within two months after transaction: As a professional company, we would kindly accept return and request for refunds for whatever reasons: Full refund with shipping fee or Free exchange for return/exchange of defects or wrong items, and we pay two-way shipping fee; Full refund or free exchange for return/exchange of Non-defects, which should be in original conditions with all original package contents, and the buyer should pay the two-way shipping fee for exchange or get refund of item price only.The safest shopping you can have any-where!
b. After two months but within one year: no return allowed and no refund; the buyer pays the two-way shipping fee if the buyer would like to exchange for a brand new one, 20% restocking fee will be charged as well. We guarantee one whole year warranty. The fairest and unbeatable warranty service you can have online!
Buy our products with confidence!
You can contact us through eBay messages to get a free copy of warranty details. What's more, a RMA# will be offered before an item returned to us. Thank you.