We always aim to respond promptly.
However, our translator is off on
Wednesday and Sunday.
It may take few days to respond your inquiry. We
appreciate your consideration.
We sell all items online and in-store simultaneously.
It may occur that the
item has been sold in-store right before you ordered online.
In this case,
your online order will be automatically cancelled and a full refund will be
If we do not mention anything about accessories, it means the item does not
The detail of accessories is not mentioned except that dirt and scratches
are noticeable. Please consider that items are used.
Please note that the part of private information on the warranty has been
blotted out or cut off.
- The size of the item is measured by our professional stuff. However
measurement error will occur.
- Our jewelry are polished by contracted jewelry manufacturers.
However, please note that all our jewelry are used and there are minor
- We take care in fully disclosing any damage that we find, if any.
However, please note that the items have been carried before, and will have
some additional signs of use. If you are sensitive, I strongly
recommend not purchasing from online.
- We will also disclose all of smell information in our description
as much as possible. However, the smell may occur due to frequency of use or
natural climate in Japan. Please note that in this case we may not
mention about it.
- The authentication of every item is reviewed and inspected by our
professionals. In addition to this, we post photos of the item as many
angles as possible.
Please note that the color of the item on electronic displays may differ
from the actual color due to electronic displays or lightning of photo
- Regarding bags, we put packaging materials in the item to keep its
shape during photo shooting.
- In case we find out that we have made a mistake by inaccurate
information online (e.g. the price or description you have ordered), we may
have to cancel your order at any time even after you have received your