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imsrv

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 Welcome to imsrv. Please add us to your list of favorite sellers. We have been in business over 20 years and Ebay sellers since 1999. Our business specializes in providing components and supplies to the CNC machinist and DIY project builder. We are open 9-4:30 EST, 248-486-3600 for questions.

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  • FAQ Frequently Asked Questions
Shipping & Payment
The Ebay shipping calculator is not always accurate. See the Frequently answered questions about combined shipping. We refund excess charges when we can combine. See your Paypal transaction for details.
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General Interest
  
Frequently Asked Questions
 Q: Do you offer combined shipping?
  A: If you are in the USA, we will try to combine shipping. This is in the form of a refund when we ship. The combined items must be from the same Ebay user, to the same address, and generally ordered within an hour or so, the same day with certainty, as we sometimes ship within the same day, depending on the time that we receive the order.
 Q: Do you combine different items and multiple quantities with leadscrews?
  A: Not all items and quantities can be combined. Generally 2 pcs of 1/2 inch leadscrew the same length can be combined with other leadscrews of differing lengths and with couplers, nuts, and shaft clamps. 3 or more leadscrews of the same length will usually not fit with other items, but it does depend on the items.
 Q: With a combined shipment, how is shipping method determined with multiple items and differing shipping methods
  A: The longest/heaviest item determines the shipping method. If you order a leadscrew via Parcel Select, and lead nuts and clamps via flat rate priority mail, the shipment will be combined and ship via parcel select. If you want it faster, please select Priority mail for the leadscrew. That way all items will be shipped via priority mail.
 Q: Do you combine shipping for international orders?
  A: All our Ebay international orders are shipped using the Ebay Global Shipping program. The rules of this program prevent us from combining different items within the same package. We will combine multiple quantities of the same item in the same package. If Ebay over charges, we refund the excess of ONLY Domestic shipping via paypal when we ship.
 Q: Do you combine or discount shipping for multiple quantities of the same item?
  A: Yes. Most of our flat rate items can fit within the same box, so there is no change in the charges between 1 or 20 pcs. For other items the Ebay shipping calculator will usually properly calculate the shipping charges if more than one of a single item is purchased.