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 HPS Grow Light Store

HPS Grow Light Store

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 HPS Grow Lights Store in California specializes in electronic ballasts, HPS MH bulbs, reflectors, hoods and accessories for growing your plants. Our main goal is to provide all customers worldwide with an affordable solution at high quality. Your SATISFACTION and PRIVACY is our top priority

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General Interest
  
Privacy Statement

At hpsgrowlightstore, we highly value your privacy. We do not share our customer information with any other companies, or any individuals who are not part of hpsgrowlightstore staff. Hpsgrowlightstore will collect personal information upon order check-out for the purpose of sales, shipping and warranty of products purchased by our customers. All personal information is collected on our server with encryption. Personal information includes name, address, payment information, and any other information that can be useful in serving our customers.

All of our shipments are in discreet packaging. However, if you would like to covering or remove labels, please send us a message via eBay Message Center.

Shipping Information

We offer standard shipping on all our products to the continental United States. Orders are usually processed within one business day, maximum two. Tracking number will be issued and sent to the buyer’s email as soon as the shipment is initiated.

We ship worldwide via eBay Global Shipping. Please include your name, address, postal code, province, and country, as well as the items purchased for a more accurate quote. All customs, taxes are the responsibility of the buyer for international orders.

We package all items carefully to minimize any damage that can occur during shipment. Due to the fragile nature of our products, shipping damage can still occur. Please inspect the package upon arrival, and inform us immediately if any content is missing or damaged via eBay Message Center, or at cs@hpsgrowlightstore.com.


Warranty & Return Policy

A 20% restocking fee will be charged on all returned merchandise, minus shipping charges. We are not responsible for any labor costs, which occur as the result of the installation of wrong or defective parts.

Please inspect all items carefully when you receive your order. If any items are damaged or defective please contact us within two days of receiving your order. We will arrange for a RMA and shipment of a replacement at no additional charge.

In order to better serve and satisfy our customers, we strive to ensure our product description and order processing is accurate and informative. If you are confused in any way, please contact us with any questions prior to placing an order.

Please check warranty information and return policy on individual listing.

Our normal business hours are Monday ~ Friday 9:00AM ~ 5:00PM PST/PDT. For all customer service inquiry, please email us at cs@hpsgrowlightstore.com or call us at 626-863-7344


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