Exceptional Customer Experience
The inventory specialists will reinspect, clean, photograph, and carefully box * the chosen parts. The pre-boxing offers protection and ensures that you will get your part in the same quality condition that the provided pictures show. Additionally it gives us the most accurate inventory in the industry. If we say we have an item, we know we have it–pictured and on the shelf! The items are then stored in our indoor warehouses, ready to ship to you-quickly and efficiently.
The shipping department arrives early in the A.M. to begin processing the orders that have come in during the night and thus making shipping deadlines. We primarily use FEDEX and USPS for shipping smaller parts. Large items (engines, rear axles, transmissions, doors, hoods, etc) will be crated and shipped via various LTL carriers.
We are very good at what we do, and you can order from us with confidence. Your item will have been tested thoroughly , removed professionally, inventoried correctly, packaged carefully, and shipped promptly. If a problem ever does occur and the need arises, you have friendly staff, package tracking, insurance, and a 90 day warranty waiting to solve it.
Thank you for allowing us to serve you!!!
*Some items not affected by the weather such as fenders, hoods, glass, doors, trunks, axles, etc. are stored outside and not pre-boxed.