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RETURNS

Free Returns Within 30 Days of Delivery!
GamerCandy accepts returns within 30 days of delivery! What’s more - our returns are 100% free - there are no buyer fees & we cover the shipping!

Within 30 days of delivery, simply open an eBay Portal Return Request and, from the options provided by the eBay return portal, select all that are acceptable to you, such as refund, partial refund (keep item as-is), or replacement (inventory-permitted).

All returns must have a Return Authorization (RA) Number assigned prior to returning the Item. The supplied RA Number must be on the outside of the shipping carton. If you used your own return label, it is best that you track the status and alert us when it reflects as delivered, so we can process your refund accordingly.

The eBay Return Portal facilitates a seamless experience, allowing buyers to print shipping labels and it provides tracking for the returned item, as well as prompts sellers to issue refunds or ship replacements, as applicable.

Our Returns Center strives to issue refunds t the original form of payment within two business days of receiving the returned goods. Items received that are not eligible for return or exchange will be returned to the consumer.

Used / Untested / As-Is or Broken
Under no circumstances will GamerCandy accept a return for any item listed as Used, Untested, As-Is, Broken, or that which was listed as Non-Returnable.


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