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 Frances Bradley's Craft Emporium

Frances Bradley's Craft Emporium

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 Our store features handcrafted crocheted items such as collectible dolls, holiday items including Christmas novelties, and baby and toddler sets. We also offer boy and girl clothing, toys, collectibles, games, books, and digital media. Great unique gift ideas for all holidays and special occasions.

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  • Our Return Policy
  


 


Return Policy
We have a thirty (30) day money back guarantee with no restocking fee (S/H is not refundable). Buyers are responsible for all shipping charges on return items.  There is no other warranty service other than this thirty day money back guarantee unless offered by the manufacture of the product.

 

We want you to be 100% satisfied with your purchase and stand completely behind our products. We strive to make all our listing descriptions as clear, accurate, and honest as possible. Please email us if you have any questions or would like more information.

 

If for any reason you are not satisfied with your purchase, simply return it within 30 days of receipt of the package in its original condition and packaging for a full money back refund less any shipping and handling costs. Buyer is responsible for all shipping costs. Returns must include delivery confirmation (tracking number) to be forwarded to us.

 

If we make an error in the description or condition of the item or if in the rare instance the item is found to be defective, we will issue a full refund including shipping and handling costs.

 

Please reuse your order's packaging materials and pack similar to how you received your purchase. All returns will be inspected prior to a refund being issued. We recommend that you fully insure any item (s) that you return to us just to be safe.

 



Payment and Shipping

All payments are expected within five (5) days of the end of the auction unless other arrangements are made. Just communicate with us is all we ask.

 

We ship daily except Sundays and USPS (US Postal Service) holidays. Your order will be shipped no later than the next business day after your payment is received and clears.

S&H (Shipping and Handling charge) represent the actual cost of shipping, packing material, and labor only.

Non-USA International Customers:

Many countries have a Value Added Sales Tax VAT, which is charged when an item crosses into their border.  VAT is charged in addition to applicable duties. The buyer is responsible for paying any additional tax and duties that will be charged. We will not declare your package as a gift under any circumstances.



Service You
Can Trust

We have over 3910 (and growing) positive feedback's from happy customers because we sell good products, We are honest, and we stand behind our policies.

 

If for any reason you feel we don't deserve positive feedback and five (5) star Detailed Seller Ratings (DSRs) please do not hesitate to let us know so we can do everything we can to make it right. This helps us earn discounts and keep our fees low so we can pass more savings on to you.


If you have any questions at all please write to us via the eBay messaging system for fastest service.

Thank you!



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