You can always send us questions, vehicle information and photos through the eBay messaging system.
Item Photo Requests: Due to the large quantity of parts we have in stock we are unable to photograph every item before it gets listed but we will be happy to try and take a photo of the item you are interested in. Our normal business hours are Monday through Friday 8AM to 5PM eastern time and we will try to fill photo requests as quickly as possible during these hours. If your request is made at night we will work on it the next day or on Monday if your request is made over the weekend.
We would appreciate the opportunity to verify that the part you are interested in is correct for your vehicle BEFORE you purchase. Please message us through eBay and we will work with you to see if it is correct for your vehicle. We will need your VIN or your vehicle's year, make, model, engine size, transmission type, body type. We have found that a quick vehicle verification prior to purchasing can save both time and money for everyone.
If you have any questions or issues when you receive a part please contact us through eBay messaging and we will be happy to help. We stand behind every part we sell.
We do respond to questions over the weekends but may need to wait until the warehouse or shipping department reopens on Monday to properly respond so please be patient. If your question or request needs to wait until Monday for a proper response we will let you know that in advance.
If we are unable to answer your question before the listing ends the item will be re-listed again soon for you to purchase.
If you cannot find a part that you need in our store, please contact us and we will let you know if we can get it and the price.
Thank you very much for shopping with Fenix Parts!