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Worldwide Delivery

Feel free to shop, we ship over 200 countries

Shop with confidence

Our Buyer Protection covers your purchase from click to delivery.

24/7 Support

Round-the-clock assistance for a smooth shopping experience.

Great Value

We offer competitive prices on all of our product range.

Shipping Policy

We offer free shipping to any address in the United States. We ship via USPS First Class or Priority Mail. Delivery Confirmation is included at no additional cost. If you require a faster or alternate shipping method, please get in touch with us before or after placing your order.

International orders are sent via USPS International First Class or International Priority Mail. We offer combined shipping for international orders. If you require a faster or alternate shipping method, please get in touch with us before or after placing your order.

In rare cases, we may be out of stock of an item that you have purchased. If that is the case, we will notify you within 24 hours. You may choose to wait for replenishment or receive a full refund.

We are ready to work with you regarding any shipping inquiries. A smooth and quick transaction is what we are aiming for.

International Buyers Please Note:

International shipment may take 2-6 weeks for delivery depending on your country's customs and postal system delays.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

International packages may or may not show package progress and tracking, this depends on your country's postal system and whether they offer this service. Small packages that are shipped First Class Mail will not show progress there is only a shipping receipt for these shipments that we keep on file.

Estimated Delivery times:

Payment Policy

PayPal and Money Orders are the only accepted forms of payment. PayPal allows for a hassle free transaction in which both the buyer and seller are protected.

Return Policy
If for any reason your are unsatisfied with your purchase please contact us directly first. We will work with you to resolve any issues. Please CONACT US via the eBay messaging system. It is the quickest way to reach us - we respond typically within 24 hours.


You may request a replacement or refund if there is a manufacturing defect. You will be compensated for return postage. We do whatever it takes to ensure customer satisfaction.


If for some reason you had a change of heart regarding a purchase you may return it for a full refund minus any shipping charges (for international orders). We request that the item be unused and in original packaging.


ABOUT

DIRECT INSTRUMENTS

The Direct Instruments eBay Store is an authorized retailer of Medentra Manufacturing. Medentra Manufacturing is a leading manufacturer of dental, surgical, orthodontic and beauty tools. Direct Instruments and Medentra Manufacturing work together to provide our customers a quality oriented shopping experience. Through years of manufacturing experience Medentra Manufacturing is able to provide high quality instruments at a value driven price. Keeping the customer in mind is our top priority - we will do whatever it takes to make sure our customer is satisfied.

Direct Instruments is able to handle retail and wholesale orders while maintaining highest standard of quality that we have promised. We also take pride in the fact that we offer a 3 Year guarantee on all Medentra Manufacturing products. If for any reason the tool fails within the three year period, we will replace it at no cost.

Learn more

WHY

CHOOSE US


  • HASSLE FREE SHOPPING

    We offer a hassle free shopping experience with easy returns or exchange. Customer satisfaction is always our top priority.

  • USA BASED SHIPPING

    We are US based and ship directly from the Garden State, that's New Jersey in case you're wondering. This means you get your purchase as quickly as possible.

  • 3 YEAR GUARANTEE

    A 3 Year Guarantee is offered on all our instruments. If the instruments fails within the 3 year period, return it to us for a brand new piece.

  • TOP NOTCH CUSTOMER SERVICE

    We reply to your questions or concerns within 24 hours. Just contact us via eBay with any question or concern and someone will get back to you right away.

  • COMPETITIVE PRICING

    Our products are priced very competitively. Our combination of price and quality cannot be beaten.