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14-Day Money Back Guarantee Return Policy

If you should wish to return an item, please contact our customer service department at (626) 449-0020, from 11 a.m. to 5 p.m. Pacific Time. We will provide you with a return authorization number and complete instructions as to how to pack, insure and ship your item back to us. Returns can be made 14 Days after package has been delivered to purchaser verified eBay/PayPal Address.

Diamano Jewelry is not responsible for returned merchandise lost or damaged in transit.

Purchaser is responsible for return shipping, except in the event of an incorrect or defective item (in which case we will refund the original shipping charges as well.) Merchandise must be unworn, undamaged with original tags and packaging intact.

Any item that has been sized, altered or damaged by us at your request or another jeweler in any way will not be accepted for refund.

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