We offer a 30 day Money back Guaranteed return period. If you are not satisfied with your purchase (and the part is brand new, has not been installed, or damaged), you can return the part for a refund of the purchase price (less shipping fees). To return a part, you must go through eBay's Hassle Free Returns Program. Please allow up to 5 business days (excluding holidays) to inspect and process your refund. Returns outside of eBay's Hassle Free Program will NOT be accepted unless pre-authorized. We reserve the right to charge a restocking fee.
At Car Parts Wiz, our goal is to receive 5 stars from every customer. We want every customer to be completely satisfied with their order. If for some reason you are not satisfied with your order, please contact us via eBay contact form or call +1 (323) 509-5068 before leaving feedback, and we will do whatever it takes to make things right.
Cancellations are only possible if the request is sent within an hour of time of purchase. After that the buyer must open a Return and follow standard return policy procedures.