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| Q:Can I pickup my items at your store? |
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| A:Unfortunately local pickup is not available. All items are shipped out via UPS from one of many shipping warehouses. We do not have a retail store. |
| Q:How old are your tires? |
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| A:We have over 120,000 tires in stock and are constantly receiving new inventory. All of our items are as new as possible and are well within their usable life as established by DOT and NHTSA regulation. |
| Q:Are your tires defects or blems? |
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| A:We do not sell any blems, seconds, defects, retreads, or anything of that sort. All of our items are brand new and come directly from the manufacturer. We do not buy from wholesalers or "middle men". |
| Q:Is local pickup available? |
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| A:Unfortunately local pickup is not available. All items are shipped out via UPS from one of many shipping warehouses. We do not have a retail store. |
| Q:I'm from Canada. Can you ship my item as a "Gift"? |
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| A:No we can not. All items are declared at invoice value and a copy of the invoice must be presented to Customs. We can not falsify the information on the invoice nor the Customs documents with out risking fines and/or penalties from the Federal Government. |
| Q:How much is shipping? |
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| A:Please use the shipping calculator in the "Shipping and payment" tab to calculate the shipping cost. |
| Q:Do you offer a combined shipping discount? |
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| A:Please use the shipping calculator in the "Shipping and payment" tab to see if a shipping discount is available. |
| Q:Why can't I return a wheel/tire that was mounted? |
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| A:Unfortunately we can not accept returns on mounted wheels/tires. Once a wheel/tire has been mounted we can not return it to the manufacturer for credit nor can we sell it as new. Imagine how you would feel if you were sold a new wheel/tire and it arrived in used condition. That is why it is very important to check fitment before mounting. |
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