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When will I receive my order?

Please note that the number of days quoted for standard and express shipping refers to estimated delivery time only.
You can use your order number to track the status of your shipment. Order information generally becomes available 24 hours after you place your order. Visit your My eBay Account > Purchase History to check shipping status and other order details.

Standard shipping

Standard shipping for Bose on eBay.com is by UPS Ground or United States Postal Service (for products weighing 1 lb or less). The specific carrier can be found on your email shipping confirmation or by visiting your My eBay Account > Purchase History for orders shipped within the continental United States. Orders shipped to Alaska and Hawaii are sent express shipping by UPS. Most standard shipments are delivered in five to six days from the shipping date (applies to in-stock items; subject to carrier delay; excludes order processing time).

Express shipping

Express shipping is available for Bose on eBay orders shipping to addresses in the United States. Express shipments are delivered one - two business day after the date the order ships (applies to in-stock items; subject to carrier delay; excludes order processing time).
When you place an order online, the estimated delivery date is displayed on the Order Review page of the checkout process. This date is based on the stock status of the product ordered and your choice of standard or express shipping.

Reporting lost or damaged packages

Please feel free to contact us via eBay's Messaging service by clicking here, for further assistance. Or if you prefer you may call us at 1- 800-941-2673. We will work with you to resolve any problem.