MANUALLY REDEEM YOUR DISCOUNT OR ADJUST EBAY INVOICE:
Effective December 2008, all
our winning bidders whose combined orders (sum of all winning bids) qualify for
a discount or postage rebate, will be required to calculate their discount
THEMSELVES and deduct it from their invoice amount MANUALLY when making a
payment. We regret that we will no longer be able to provide customer
support to each and every customer who inquires about how to redeem the
We will tolerate minor
calculation and rounding errors not exceeding $1.00 per payment
PLEASE rest assured that
this technical problem is NOT deliberate and does NOT aim to manipulate or
abuse our customers.
Namely, eBay does not have
the ability to allow us to adjust the customer’s invoice to reflect the
promotional discount we grant to our customers based on the size of their
order. For eBay, our promotional
discount DOES NOT EXIST. eBay will only
allow a marginal correction to the invoice, and even then only to the postage
amount, not to the principal amount of the order.
To fix this minor, but persistent
problem, the winning bidder has two options at his disposal when paying by
PayPal. The first option is to request us to send a PayPal (not eBay!) invoice
for the adjusted, correct amount. If you are selecting this option, please send
us your registered PAYPAL (not eBay) e-mail address after the auction closes.
However, there is a simpler,
and easier way, of correcting this problem and we urge all our customers who
receive incorrect total amounts to MANUALLY ADJUST THE TOTAL THEMSELVES when
paying by PayPal.
IMPORTANT NOTE: PLEASE –
PLEASE!! – AVOID OVERPAYMENTS. WE DO NOT HAVE THE ABILITY TO RECONCILE OUR
PAYPAL ACCOUNT DURING AND IMMEDIATELY AFTER THE AUCTIONS END AND WILL NOT
BE ABLE TO PROVIDE REFUND FOR AT LEAST FOUR (4) WEEKS AFTER THE OVERPAYMENT HAD
Here are the step-by-step instructions to adjust your eBay
(1) Log on to your PayPal
(2) Click on "send
money" at the top of the page.
(3) In the "recipient's
e-mail" field, enter our registered PayPal address (this address is
the same as our registered eBay address: you can find our e-mail address on
your “my eBay” page, or in the checkout e-mail message you will receive from
eBay after the auction ends).
(4) In the “amount”
field, enter the full, amount of your order (this is the sum of all your
winning bids, minus any volume discounts, if you qualify, plus applicable
postage To see our discount chart and our postage rebates CLICK HERE
(5) In the “currency” field, enter: USD (please do NOT send payments in other
(6) In the “category of
payment” field, we recommend (do not insist) that you select: “Goods
(other)” . We do NOT recommend that you use "eBay items" as the
category of payment, as you will be prompted to enter each and every item,
which can be tedious and time-consuming.
(7) In the "note"
field, enter: Payment for eBay items #s… (you can, but you do not have to,
itemize your items or provide individual titles or auction numbers). If you
decide to itemize, simply enter all your won auction numbers, separated by
commas (for example: 123456789,
024681012, 1369121518, etc)
(8) Click on "continue".
(9) On the next page, verify
that the information you submitted is corrected, and then click on "submit
the payment". If PayPal asks you to enter the amount of postage, please do
one of the following:
If you DO NOT qualify for postage rebate,
enter the full amount of your postage, as shown on your eBay invoice (do not
deduct any amount from the required postage).
If you DO qualify for postage rebate
and your required postage is lesser than $20.00: enter zero ($0.00), because
your $20.00 postage rebate exceeds your required postage. If, however, your required postage EXCEEDS
your $20.00 postage rebate, enter only the differential between the two (for
example, if your required postage is $24.80 and you qualify for a $20.00
rebate, enter only $4.80 in the postage field)
If your order (sum of all won items) EXCEEDS $1,000.00 – CONGRATULATIONS! Your postage is free! If this is the case, enter zero ($0.00) in the postage field.
(10) After you send the
payment, go to your "myEbay" page, and do one of the two things: you
can either manually delete your item(s) = OR = you can manually mark the
item(s) as "paid". This will then update the status of your payment
IF YOU ARE IN DOUBT ABOUT THE
AMOUNT OF YOUR POSTAGE OR DISCOUNT, PLEASE ASK US FOR A PAYPAL INVOICE.
OPEN AND REGULARLY CHECK YOUR E-MAIL BOX (NOT YOUR EBAY PAGE) TO RECEIVE OUR
If you plan to bid on more
than one of our auctions = or = if you have already won our other items, PLEASE
DO NOT send separate, individual payments for each item. Instead, please WAIT a
short while until all our auctions have ended and then "bundle" all
your items in one, single payment. Failing to do so will make our life miserable
and inevitably delay your shipment.
Please let us know if any
other questions arise and we will gladly provide additional instructions or
Thank you for your
FOR OTHER INFORMATION ABOUT OUR
SALE POLICIES CLICK ON THE LINKS BELOW:
►OUR VOLUME DISCOUNTS AND
POSTAGE REBATES ►OUR GRADING POLICY
►ITEMS WE DO NOT
TO ACKNOWLEDGE WINNING BID OR RESOLVE A DISPUTE ►OUR
PAYPAL “CHARGEBACK” POLICY ►ACCEPTABLE
PAYMENT METHODS ►OUR REFUND POLICY
►POSTAGE RATES AND
DEADLINES ►FREQUENTLY ASKED QUESTIONS
© 2001,2007 MDJ. All rights reserved.