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We care about all our customers,and appreciate your positive feedback and rate the details of the transaction (Detailed Seller Ratings) with 5 STAR.
We understand the concerns and frustrations you might have,please contact us before any negative feedback or dispute.
Business Hours:
Our online store opens 24 hours a day and 7 days a week. 
Email Bluedio Customer Service, get answered under 24 hours(not include holidays).
Please pay attention to the time difference . 
Thank you so much for browsing our official store on eBay.com!
Wish you a Happy Life!
 
Best Regards,
bluedio_official_us