Please see below for answers to commonly asked questions.
bidadoo offers several shipping options. How an item will ship (the shipping method) will vary by auction item and will be a factor in determining shipping costs. Many auctions include a shipping calculator that will give you an immediate shipping cost. Listings for larger items include a freight estimate button that will allow you to enter your shipping details on a form. Once this form is submitted, our in-house logistics team will email you a shipping estimate, usually within 24 hours.
Please refer to the Shipping & Fees tab near the bottom of the listing in the Important Information section for shipping information specific to that auction item.
What shipping methods do you offer?
bidadoo offers three general shipping methods:
UPS Ground - for most items under 150 lbs
Palletized Freight - for most items that can ship on a pallet through a common less-than-truckload (LTL) carrier
Flatbed Freight - for any item that is too large to fit on a pallet and/or cannot be shipped by a common LTL carrier
How much will it cost to ship an item?
Each listing contains the shipping details specific to that item. See the examples below to determine shipping costs or to request an estimate.
items, the shipping cost can be found in the Shipping & Payments eBay tab near the top of the listing.
Palletized Freight, within the listing Description, click the Calculate Shipping button to the right of the main image, below the equipment overview.
Flatbed Freight, within the listing Description, click the Freight Estimate button to the right of the main image, below the equipment overview.
How much time do I have to pick up an item I won?
Unless otherwise noted, our standard pickup terms listed in every auction state that items must be picked up within 14 calendar days of auction end.
Do you ship internationally?
Yes, most items can be shipped internationally. We work with a number of partners that can facilitate international shipments. Please contact us at 206-442-9000 or email email@example.com
for more information.
Will you palletize an item I won?
Yes, bidadoo offers a standard palletizing service on items that are able to ship on a pallet through a common LTL carrier. The cost of this service - which includes the pallet, banding, labor involved to palletize and equipment to load onto a truck - is included in the shipping estimate displayed during the auction and the quote you will receive after the close of the auction. Special palletizing requests or crating services will incur additional costs.
Can I use my own shipping company?
Yes, you can send in your own shipping company.
- For Palletized Freight please be aware that most common LTL carriers require items to be palletized. Our standard palletizing fee is $75.00. This includes the pallet, banding, labor involved to palletize and equipment to load onto a truck. This fee is not included with your bid and is an additional cost. We require at least one business day notice to palletize an item. Please be sure to email a copy of your bill of lading in advance to firstname.lastname@example.org, and also be sure the carrier has the eBay item number and a copy of the bill of lading.
- For Flatbed Freight please be sure to email a copy of your bill of lading in advance to email@example.com, and also be sure the carrier has the eBay item number and a copy of the bill of lading. Each item has a handling fee, this fee is stated in the auction in the Shipping tab near the bottom of the listing. Although loading assistance is usually available, please ensure your transport company brings the appropriate equipment to secure and transport your load.
Are items available for local pickup?
Yes, all items are available for local pickup. Each item has a handling fee, this fee is stated in the auction in the Shipping tab near the bottom of the listing. Please email firstname.lastname@example.org in advance of your pickup so we can have the item ready. Although loading assistance is usually available, please bring the appropriate equipment to secure and transport your load.