All Items Are Sent UPS, FedEx or USPS Mail with tracking. We are currently shipping to the US only.
Returns will be accepted for items that arrive damaged or defective upon shipment only. Returned items that become out of stock will be refunded. Most items must be returned within 30 days. some items must be returned within 14 days. Please see individual product listings for the specific return policy for that item. Buyer pays return shipping. If you need to return an item please email us with information on the condition of the damaged or defective item. We will reply with a RMA (return authorization) number for you to include when you ship it and the correct address to send it. Please do not send anything back without contacting us as different products must be returned to different addresses as some will need to be sent back to their manufacturer. Do not send the merchandise back to our shipping address.
Manufacturer warranties are product guarantees by individual manufacturers that fall outside the coverage of our return policy. For example, if you purchase an item from our store with a lifetime warranty and it stops working after a year then you are still covered by the manufacturer's warranty. Please keep any warranty information and proof of purchase in case you need it in the future.