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 Auction Moguls

Auction Moguls

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Why should you buy from me?

There are a lot of reasons, let me outline a few of them for you:

1. I am an established US Based eBay Seller. I have been selling on eBay since 1998.  I have a solid reputation for selling quality items backed by Customer Service!

2. I care about my customers more than I care about making a profit. I do this for a living and without my customers, I mine as well just hang it up and go get a job. I have a background in Customer Service. I was a career waiter in my early years. I learned how to take good care of my customers regardless of what I thought the outcome was going to be in the form of a tip. I do my job right and make a decent living at selling stuff on eBay. It won't make me rich, but its a fun job and pays the bills. In over 10 years, I have served thousands of customers. I consistently maintain a 99.9% feedback rating.

3. Feedback. I leave feedback when you pay for an item. I appreciate your feedback, good or bad. Review my feedback and you can see that 99.9% of those people were satisfied with their transaction. The less than 1/10 of a percent of those people that weren't happy didn't get retaliatory negative feedback, nor did they get follow-ups to their feedback that were inflamatory. Negative feedback is a part of doing business, it reminds me that I have room to improve. Its not always my fault, but either way, I deal with it respectfully and honestly.  As you can see, I am very good at what I do. I am not perfect, but I consistently get positive feedback from buyers and maintain a 4.9+ across the board on my Detailed Seller Ratings(DSR's).

4. Great Deals. I stock what I sell, the only time I drop ship is in the rare case where I accidently oversell an item. I am fairly well connected when it comes to PC Games and Software. I have established relationships that go back 15 years. I get great prices on stuff and sell them on eBay at a modest markup. I buy in Volume to get the best possible price and pass on the savings to you. I may not have the best price all the time, but I will consistently have a very competitive Price and in most cases you will get a much higher level of service when you buy from me.

5. Return Policy. I have an outstanding return policy in place. Almost all of my items have a 14 to 60 Day Return Policy. I am so confident in the products that I sell that I gladly back them up with an above industry standard Return Policy.  My Return Policy Covers most things.  The one thing I encourage you to do, is to research the product to make sure it is Compatible with your system, does what you want it to do, and is in the realm of your ability to use the product.  Some Products such as Desktop Publishing Software, Video and Audio Utilities, will have a learning Curve involved.  Don't expect to install them and completely understand them right out of the box.  Most Manufacturers have extensive help files built in and include full featured websites to help you along while you learn how to use it.  YouTube is a fantastic resource for video how-to guides on a lot of the products I sell.  Google is a great way to find tips, tricks, and troubleshooting help.

6. They say a picture is worth a thousand words. I use actual pictures as much as possible in my listings. I take the time to show you exactly what you are going to get. I may initially list something with a stock photo to get it up and running in the eBay system, but in most cases I will update the auction with actual pictures of the item you can expect to receive. You have to be careful when it comes to buying software and video games. There are a lot of sellers that will pull the old bait and switch routine in the Video Games Category. Fortunately their tricks lead to their demise and they wind up going away. But it is a fairly common practice for people to list something with a stock photo or image of a similar item they found online and give you something else. Most of the time they will show you a picture of a US Version and send you an Import Version. Sometimes they'll show a picture of the box and send you just the disc. I always encourage buyers to ask questions. I will give you an honest answer. Most sellers will simply ignore your question and hope that you buy it anyway.

7. Accurate and honest descriptions. Please take a moment to read my actual seller description.  I will point out most things you need to know right in the top of my description.  I avoid sneaky tactics like burying things in the description.  I use big bold letters to include important details.

8. Economical and Quick Shipping.  Most orders are shipped within 24 Hours.  I utilize automated shipping software to process and ship orders quickly.  In early 2014, I have started using Amazon's wide network of fulfillment centers to store and ship some of my inventory to take advantage of lower shipping and packaging rates.  Your order may take slightly longer than the 24 hour window sometimes to ship, but Amazon's warehouses are located in 14 different states, in most cases the slight delay will be made up in shorter transit times.  90% of Customers receive their order in 2 to 5 days.  It rarely takes longer than 7 days for an order to be delivered.  If you ever have an issue with something not showing up in a timely manner, please notify me through the eBay message system. 

There are probably a few more reasons to buy from me. If you have any questions at all, please feel free to contact me through the eBay Message System for a quick and friendly response.

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