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FAQs

ABOUT ALL INDUSTRIAL SUPPLY

All Industrial Tool Supply aims to become your trusted source for metalworking tools and supplies. Unlike the major catalog houses, our company is able to offer exceptional service while keeping our prices competitive. We ship faster than anyone, and we regularly send our customers unpublished deals and coupons before the public has access to them (Sign up for our email newsletters). We specialize in CUSTOM TOOLING PACKAGES!

Our company is a full line distributor for many world-class manufacturers of machine shop tooling and supplies.

PAYMENTS

What types of payment do we accept?

Currently, we accept payment through PayPal and all major credit/debit cards (contact us for questions).

What happens if item is unpaid?

All unpaid items will be re-listed after 7 days and an unpaid case will be filed. Please contact us should you have any questions regarding the check-out or payment process.

SHIPPING

Do you offer combined shipping?

Yes. Please purchase the items by bidding or selecting the buy-it-now option and a combined shipping invoice will be sent to you immediately. We pride ourselves in offering the most competitive shipping rates available!

How long does shipping usually take?

All items will be shipped same day if possible and guaranteed within 1-2 business days after full payment is received.

Which shipping carrier(s) do you use?

Domestic orders will be shipped via FedEx, UPS or USPS. International orders will be shipped via USPS. Our policy is to offer the service that will cost you less and arrive the fastest.

Do you ship to PO Boxes/APO/FPO addresses?

We ship to PO Boxes, APOs/FPOs, HI, AK, and PR via USPS (additional charges may apply- contact us for details).

RETURNS

How should I ship my return/exchange?

Please see the "Returns" tab at the top of both our storefront and listings. Unless otherwise indicated, most items must be returned within 14 days of receipt.

CONTACT US

How do you contact us?

Please see the "Contact Us" tab at the top of both our storefront and listings. Generally we prefer email contact but do welcome your phone/fax inquiries as well.


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