We take great care in accurately describing the condition of the products we sell. We get our merchandise from reputable suppliers, but if you receive an item and feel that the condition is not consistent with our description or if it is DOA, let us know immediately (within 30 days of receipt), and we'll do our best to satisfy you. If we can't make you happy you may return the item but will require an RMA as described below.
This item has a Limited Warranty as defined in the listing. We guarantee the item to be as described and will refund the purchase price if the item is not as described and buyer returns it unused and unopened within 30 days of receipt. Please note that any item purchased and used (even once) is not returnable if the item is not defective.
If you need to return an item, please email us to obtain a Return Merchandise Authorization (RMA) number. This will help us process your claim quickly. Return shipping charges and insurance are your responsibility. You should fully insure the item you return. The returned item must include all the original packing materials and all the documentation that came with the item, and may be subject to a 15% re-stocking charge. Returned items that operate in accordance with specifications in this listing are subject to a 15% re-stocking charge.