Our default domestic shipping method is either USPS Priority Mail or UPS Ground with Signature Required (please be sure that someone will be available to sign for the package). Our default international shipping carrier is USPS Priority Express International (the most reliable option providing a tracking number). Our posted shipping rates includes packing materials and insurance; however, we reserve the right to adjust the shipping cost in the event the actual cost is significantly higher.
Shipping Time: Our items are generally shipped out within 1-3 Business Days from the receipt/ clearing of payment. Domestic orders should arrive in 2-5 business days, while International orders may take a week or longer. We will send you a tracking number as confirmation as soon as your item is shipped.
Special Requests: If you need an item shipped to meet a specific schedule due to an event or traveling plans, please contact us and we will try to accommodate to the best of our ability. We are happy to combine shipping/packing for customers who purchase multiple items (when possible).
International Orders: Due to the fragile nature of our inventory, we require that all items shipped internationally be mailed using a mail service providing tracking information as well as insurance. Please do not ask us to ship via Economy service or Parcel Post. USPS’s flat-rate boxes are appealingly inexpensive; however, their racking numbers are useless once they leave the US, so we will not ship by this means under any circumstance. We will not designate any item as a "gift" or mark the value of the item less than the actual cost of the item when it was sold at auction. This is both against the law and eBay policy, so these requests will be ignored. However, at the customers request we will be happy to highlight any item as an "antique" or "100+ years old" if this is in fact true.
Customs/ VAT Taxes/Duties: International shipments are often held and inspected by Customs officials and may be subject to additional taxes/fees before they are be released. We cannot anticipate VAT or other foreign duties. If you are an international customer, please be aware that your country may assess import duties/taxes. Any taxes or fees assessed on an item are the sole responsibility of the buyer as per eBay policy. If a shipment is refused by the buyer and returned to us, we will not refund shipping costs. If a parcel is stuck in custom's or lost, we will work with you to resolce the matter; however, this process can take several weeks and a refund will only be issued after we have filed an inquiry and insurance claim.
Returned Packages: We are not responsible for any item returned to us as "undeliverable" if the address provided by the customer matches the address provided by eBay on your account. In this event, the customer is required to provide an alternate shipping address and cover the additional shipping costs before the item will be shipped again. If you wish to send the item to your work or a different address, please contact us immediately ater purchasing the item so we can update the shipping label.
Lost or Damaged Items: Unfortunately, boxes are occasionally lost, damaged or go missing during transit. In the event of loss or item damage, we are required to notify the carrier so that a trace can be started. Following their procedure, the insurance claim can usually be filed no sooner than one (1) month after the carrier has started their trace of the package. The customer will be refunded only after the insurance claim has been completed.