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Customer satisfaction is our priority

In the unlikely event that you need to send something back we've made it simple

Watch Chest provides a 14 day money back refund guarantee from the date of purchase. The customer covers return shipping cost but we’ll provide U.S. customers with a fully insured label to make the return less expensive and easier for you. Please read the terms and conditions to ensure the return is smooth as possible and contact us through eBay with any questions regarding the refund policy


Terms and conditions

Before any action is taken please contact Watch Chest to assist you through the process. The article must be returned in the same condition received as well as with all supplemental accessories such as the original books and original boxes, etc. All items with this article must be returned intact and undamaged. New or never-worn watches must be returned in the condition that the article was sent in. This includes all original factory seals, tags, plastic protectors, etc all intact. A 12% restocking fee applies to new and never-worn watches. Notice that missing original items, modifications, alterations, damage, sizing and “wear and tear” void return and void refund. Worn, damaged, sized, modified or otherwise used items cannot be returned for a full refund. Any cost associated with the return will be deducted from the refund. This includes repairs service, and replacement of parts associated with the articles return. Custom or special order items do not quality for this guarantee and cannot be returned for a refund.


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