Where do we get our products from?
All of our products are sourced from licensed manufacturers and are officially licensed by their respective leagues and associated companies.
How do we acquire our signed memorabilia and how do we ensure its authenticity?
We receive our signed sports and entertainment memorabilia from private signings. These events are held in person with the players/celebrities and are either authenticated and witnessed in person or by a third-party shortly after the event.
USA Sports Marketing assures that all memorabilia contains a genuine and authentic signature and will always be accompanied by a certification of authenticity from one or more reputable companies. We also provide our own authentication hologram that can be similarly checked online for verification. Feel free to visit our website and check your authenticity code in our database. Any special inscriptions or qualities the item contains will be noted in the items description.
Do you offer bulk discounts?
We are negotiable with bulk discounts when you order in large quantities. However, the pricing available on our direct website is the lowest pricing we offer. If you are a business in the industry, and interested in becoming a B2B partner, please contact us directly for more details.
How long until my item is shipped?
We typically ship items within 24 hours of payment reception. Once the items shipping label has been created you will be notified of the tracking number. In some cases we will have to delay shipping due to manufacturer delays. If this is the case, it will be stated in the items description and you will be sent an estimated time of arrival upon purchase.
What services do you use for shipping/fulfillment?
The United States Postal Service is the primary service we use for our packages. However, on larger orders we sometimes use Fedex. If there is a service or method of shipping that youd prefer, please message us and we will ship accordingly.
Where is your stock held and shipped from?
We house all of our products in our warehouse located in the United States. They are shipped directly from us, straight to your door. Our staff takes great pride in packaging all of our products in an efficient and safe manner.
What happens if the item is damaged in transit?
If your item is damaged or lost in transit to its destination, you are entitled to a full refund. If you receive a damaged item, please photograph the damages and the box it arrived in. Please send those images to us directly for further review. We will do our best to replace the item, if possible, and if not your refund will be processed upon the completion of the return.
Do you combine shipping?
We offer free shipping on all items we list. Furthermore, we always offer overnight or expedited shipping. Please contact us if you need these services for your shipment.
If any questions that you would find helpful are not listed here, please feel free to contact us with your suggestions. We greatly appreciate your business, and look forward to providing you with anything authentic.