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  • FAQ Tragic Mountain
Frequently Asked Questions
 Q: Tracking Number for International Buyers.
  A: For International buyers, First Class International Mail does not include a tracking number. This keeps the cost low for you. If you would like a tracking number you can choose Priority Mail International for your shipping service if available.
 Q: Do you combined multiple items purchased for one shipping price?
  A: Yes, we do combined shipping. Shipping discounts are as follows: When you buy two or more items add $3.00 for each additional item. (Ex.-If the first item costs $4.99 for shipping and handling, just add $3.00 shipping for the second item. Total shipping and handling for the two items is $7.99.)
 Q: I live in the area, can I pick up my purchase?
  A: Yes you can. Purchase the item and email us to schedule a time. Pickups may not always be convenient so it’s helpful if you are flexible on time.
 Q: How do I combined the shipping charges?
  A: Add the items you wish to purchase to your shopping cart and click, "Request Total." We will send you a revised invoice with combined shipping charges.
 Q: Do you combined shipping for multiple items purchased?
  A: Yes, we do combined shipping. Shipping discounts are as follows: When you buy two or more items add $3.00 for each additional item. (Ex.-If the first item costs $4.99 for shipping and handling, just add $3.00 shipping for the second item. Total shipping and handling for the two items is $7.99.)
 Q: When can I expect my order to arrive?
  A: SHIPPING TIMETABLE: In MOST cases, if you are in the USA it should take 2-5 work days to receive your item. If you chose Priority Mail as your shipping class: 2-3 work days. If you are international it should take 6-10 work days.
 Q: How much is the Shipping and Handling Charge?
  A: All shipping charges are posted on the auction page, please check the auction page.
 Q: What methods of payments do you accept?
  A: The two methods of payments that we accept are: Credit card - Visa, Mastercard, and American Express Paypal
 Q: Do you accept bank transfer payment? What is your IBAN number, BIC (swift code)?
  A: Sorry, we do not accept these types of payments. Our bank charges large fees to transfer the money and convert the currency. Money orders or credit cards only.
 Q: Do you ship internationally?
  A: Yes, countries that we ship to are posted on the auction page.