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Frequently Asked
Questions
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Call us today. (832) 358-3550

Who is Texas Direct Auto?

Founded in 2002, Texas Direct Auto is one of the largest auto dealerships in the nation and the single biggest dealer on eBay Motors. We have a brick and mortar Super Center in Houston, where we store, recondition, and ship thousands of vehicles every year. We also have multiple Sell Us Your Car centers around Texas, where you can easily sell your car on the spot. Since 2015, Texas Direct Auto has been powered by national online used auto retailer Vroom, giving Texas Direct Auto customers access to increased selection and increasingly competitive pricing.

Where do you get your cars?

Texas Direct Auto purchases vehicles from private sellers around the country. We also source inventory from dealerships, credit unions, auctions, and banks.

The vast majority of the vehicles we sell are late-model and low-mileage. Many are still under factory warranty. Our vehicles have clean titles, meaning we do not sell salvage, rebuilt, or reconstructed cars. Each vehicle comes with a Free CARFAX History Report so you know what you’re getting.

Are there additional fees besides the purchase price?

Yes. Texas Direct Auto charges a $499 shipping fee if you want your vehicle delivered. Sales are subject to a $150.00 documentary fee and a vehicle inventory tax (VIT) based on .001752 of the purchase price (for example, a $10,000 purchase = $17.52 VIT tax). There are also registration and inspection fees, plus sales tax, which varies depending on your state of residence.

How do you ensure the quality of your vehicles?

It starts with our stringent selection process. We only sell cars and trucks with clean titles and accident-free CarFax vehicle history reports.

Every vehicle must also pass multiple inspections for safety, mechanical, and cosmetic issues before it is sold. If a vehicle does not meet our strict retail standards, we do not list the vehicle for sale.

Do you offer extended warranties?

Texas Direct Auto offers a variety of extended warranty plans. Call now to talk to a salesperson about our warranty offerings: (832) 358-3550

How does this work?

If you want to complete your purchase online:

1. You can get in touch via placing a bid, making an offer, clicking buy it now or calling us at (832) 358-3550. As a reminder, Texas Direct Auto is a no-haggle dealership, so while the ebay platform may make it appear you can bid on a car, our posted price is our selling price.

2. Once you submit an inquiry, we’ll get in touch via email or phone to sort out details of the purchase including if the vehicle is still available, trade-in appraisal and financing.

3. We’ll request some basic documents from you (driver’s license and proof of insurance) and a $500 fully-refundable deposit to hold the vehicle so no one else can buy it while you finalize the contract details.

4. We will either overnight your paperwork for signature or email to you for e-signature (dependent on the requirements of your purchase). Review carefully, sign where noted and return/complete your paperwork within 24 hours. Be sure to include any required down payment at this time.

Once we receive your final paperwork and payment, we’ll confirm it looks good and then the car will be yours.

6. With your signed and approved paperwork and payment, we give your car one last inspection and book it for delivery. Once it’s on the road to you, our Delivery Support Team will be in touch with regular updates.

7. Get ready to meet your new ride. Your vehicle will typically arrive within 10-14 days of purchase, though sometimes it can take longer. We ship your car right to your home, or to a convenient nearby location.

8. Take it for a spin...or two. You have a full week (7 days or 250 miles) to get to know your car and make sure it’s right for you. If it’s not, we’ll take it back and refund the purchase price.

9. Enjoy your new ride knowing you got a great deal on an awesome vehicle. Oh, and tell your friends!


If you want to complete your purchase in our Houston-area store:

1. You can get in touch via placing a bid, making an offer, clicking buy it now or calling us at (832) 358-3550. As a reminder, Texas Direct Auto is a no-haggle dealership, so while the ebay platform may make it appear you can bid on a car, our posted price is our selling price.

2. Once you submit an inquiry, we’ll get in touch via email or phone to confirm the vehicle is still available and schedule a test drive at our store.

When you come in for a test drive, make sure to bring your license and proof of insurance.

3. Once you decide to move ahead with purchasing, our experienced store sales team will help you sort out the details of the purchase including trade-in appraisal, financing, down payments and more.

4. With all details finalized, contracts signed and payment in hand, we’ll give the vehicle one last look and then it’s yours.

5. Enjoy your new ride knowing you got a great deal on an awesome vehicle. Oh, and tell your friends!

Come visit us at our Texas dealership.
HOUSTON
12053 Southwest Fwy
Stafford, Texas 77477
HOURS 9am to 7pm, Monday–Saturday
We have helpful reps standing by. Call us today. (832) 358-3550
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