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FAQs
BATS

What does the (-9) on my bat mean?
All alloy and composite bats are measured by length and weight. The -9 refers to the length of the bat minus the weight of the bat. As an example if you purchase a 30-inch bat that weighs 22 ounces, you are purchasing a -9 bat

What is the return policy for bats?
All aluminum/composite bats carry the manufacturer's warranty in addition to our 30-day "No Sweat" Guarantee. If your aluminum/composite bat is defective, the manufacturer requires that it be returned directly to them. Please call the manufacturer toll free for current details. For non-defective bats, simply return it to us within 30 days, unused and in the original "shrink-wrapped" packaging. Wood bats carry no warranty or guarantee, unless otherwise stated.

BALLS

What does the COR rating on a ball mean - for example, COR .47 or COR .50?
The COR rating designates the hardness of the ball. The higher the rating, the harder the ball and therefore the higher performance it will have.

Can I use standard balls in my pitching machine instead of pitching-machine balls?
They will fit but it is not recommended. Pitching machine balls are designed specifically for use in these machines and provide the highest performance, best durability and most importantly, truest flight. If regular balls are used in a machine:
  1. Balls may become scuffed and disfigured
  2. The seams on the balls will not allow them to be fired out of the machine properly and/or consistently
  3. The machine may suffer damage or may malfunction

GLOVES

What do "left hand" or "right hand" mean in your glove listings?
"Left" and "Right" refer to the hand that you are throwing with, NOT the hand that you're wearing the glove on. For example, if you're a right-handed thrower, you would buy a right-handed glove.

How do I measure a glove?
Measurement of gloves differs by manufacturer, but the most common technique is to take a flexible measuring tape and measure from the bottom of the heel to the top of the glove in between the webbing and the index finger along the inside of the glove.

GENERAL

How do I return an item?
If you are not satisfied with your purchase, simply return your item(s) in the original condition including all tags, packaging and accessories within 30 days. You will receive a prompt refund, excluding shipping charges. We suggest you insure your package, since we cannot accept responsibility for uninsured packages. You can return the package by shipping it to:

Team Express
5305 Distribution Drive
San Antonio, TX 78216


Be sure to include your full name, address, city, state and zip along with your return information.

NOTE - Bat Returns are Different
All aluminum/composite bats carry the manufacturer's warranty in addition to our 30-day "No Sweat" Guarantee. If your aluminum/composite bat is defective, the manufacturer requires that it be returned directly to them. Please call the manufacturer toll free for current details. For non-defective bats, simply return it to us within 30 days, unused and in the original "shrink-wrapped" packaging. Wood bats carry no warranty or guarantee, unless otherwise stated.

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