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Buy With Confidence!
Sweetwater's been selling on eBay since 2001, with 99.9% positive feedback!
- More than 30 years in business
- World-class customer service
- Fast, FREE shipping
- Free 2-year warranty on nearly every product
- Free tech support from audio experts
Exclusive FREE 2-Year Warranty!
Your purchase is protected by Total Confidence Coverage®, our exclusive FREE 2-year Warranty, which comes "in the box" with nearly every product we offer.
Unmatched Service and Support
Everything you buy at Sweetwater is backed up by the best service and support team in the business. From our in-house Service Department to our FREE online support network, we've got you covered.
Fast, FREE Shipping!
- Nearly every order received by 3PM Eastern ships the SAME DAY!
- FREE shipping to lower 48 states.
- Our central location reaches most states in 1-4 business days
- 99.95% warehouse accuracy
- Expedited shipping available
We are proud to provide some of the fastest turnaround times on eBay. We use FedEx or UPS for most items, and USPS for smaller items. Residents of Hawaii, Alaska, and Puerto Rico should contact us for a shipping quote. Orders shipping to Indiana will be charged 7% sales tax.
We accept credit cards and other payments via PayPal
You can message us through the ebay messaging platform with any questions you may have about the product or the warranty on the unit. We are very easy to reach, and we are more than happy to answer any questions you may have. Just click "Ask a question" in the selling information area above. Please understand that we are not in the office on Saturday and Sunday, and questions asked over the weekend will be answered on the following Monday.
We want you to be completely happy with your purchase from Sweetwater Sound. If you are not satisfied with any product, you may return it for a refund of the purchase price within a fair amount of time from the shipping date (30 days or so). If your purchase was eligible for Free Shipping, the shipping cost will be deducted from your credit or refund. Returns must be in the complete and original packaging with all accessories and complete documentation (Owner's Manual, warranty card, quick start guides, etc.), show no signs of wear or use, and include a Return Authorization number or be subject to a restocking fee. Products like software, speakers, tubes, personal items (such as in-ear monitors, etc), and items which are not normally stocked ("Special Orders", discontinued products, close-outs, used products, etc.) are not returnable.