Satisfaction Guarantee / Return Policy:
We want you to be completely satisfied with every purchase. If you are in any way dissatisfied with a product you ordered, you can exchange, replace or return it for a refund. Please let us know within 30 days of purchase.
Soca Watch Co. stands behind the products we offer in workmanship and reliability. Each and every timepiece comes with a 1-year warranty against workmanship and manufacture defects. This warranty does not cover water damage, abuse, impact, or normal wear and tear. If for some reason your watch breaks or stops working under normal conditions, it will be covered. The shipping cost is covered under the warranty. All warranty emails must be filled out by the original purchaser with an explanation of what is wrong with the product. Warranty claims must be provided with customer’s name, address, and phone number. If Soca Watch Co. receives a watch sent in for a warranty claim that is clearly abused or mishandled by the customer; the item will not be repaired and will be shipped back to the customer.