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| Q:SHIPPING DISCOUNT - U.S.A.: Can I get a discount for using 'Media Mail'? |
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| A:Yes! If you live in the U.S., Media Mail is a real money-saver on orders of 4 items or more. After the 3rd item your order automatically qualifies for Media Mail and each additional item (after the 3rd item) is just 95 cents shipping and handling. |
| Q:SHIPPING DISCOUNT - INTERNATIONAL: How much to ship mulitiple items internationally? |
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| A:We take a minimum of $3.00 off the shipping cost for each additional item. Depending on the weight of the items we may be able to offer you an even better discount. Please contact us for our best price on the items you want. |
| Q:Why is the shipping charge higher than the actual postage cost? |
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| A:Our store items are priced close to wholesale. To maintain these low prices our shipping and handling charge must cover the full cost of the labor, packing materials, insurance and other processing costs (in addition to postage) for each order we ship. We offer a significant shipping discount for multiple item orders (see above for details). |
| Q:How do I combine my purchases to get 95 cents shipping on my 4th and 5th items? |
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| A:For U.S. orders, beginning with the 4th item you order we offer an additional shipping and handling discount...only 95 cents for each additional item to ship by U.S. Postal Service Media Mail. To get this discount, just contact us to tell us you are ready to check out, and we will send you an updated invoice showing the discounted shipping charge. |
| Q:When can I expect my order to arrive? |
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| A:We usually ship your order within 24 hours (Monday-Friday) from when we receive your payment. Orders paid by personal check are usually shipped within 7 business days from when we receive your check. We send a confirmation email to notify you as soon as your order is shipped. |
| Q:I paid for my item a week ago, Did you ship it? |
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| A:If you make an instant payment with Paypal and do not receive a shipping confirmation within 24 hours (Mon-Fri) you may want to contact us to see if there is a problem. Some payment types (eCheck, etc) may take a few days to clear. |
| Q:What is your return policy? |
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| A:If you want to return an item, please let us know within 7 days of receiving it. |
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