a vital part of eBay community. Positive feedback is
automatically left for you immediately after payment. We
expect you to leave feedback for us after receiving your
order. You can simply leave a formal feedback at the
leaving feedback you can choose to rate your experience
with the transaction in 4 different areas of customer
service which are known as Detailed Seller Ratings (DSRs)
namely Item as described, Communication, Shipping Time,
Shipping and handling charges.
Item as described - We work hard to ensure that all
of our items’ descriptions are clear, detailed and
accurate to the best of our ability. We understand that
size can be sometimes misunderstood based on photos
alone. Therefore we write correct weight, length, width
etc in the description of the item.
Communication - We strive to answer your
questions as quickly as possible. We answer emails
throughout the day, but please allow at least 24-48
hours to reply.
Shipping Time - We ship within 24-48 hours of
receiving cleared payments. Orders are delivered
generally within 10-14 days worldwide. In rare cases it
may take up to 3-4 weeks for delivery depending upon the
destinations and customs regulations in your country.
You can understand that the things like Customs in
foreign countries are beyond our control.
Shipping and handling charges – Shipping &
handling charges offered by us are lowest in industry as
we don’t make money in shipping. We hope you will
understand this and will leave feedback accordingly.
We work hard to receive positive feedback and excellent
DSRs in each area from all of our customers. If you feel
you cannot leave us positive feedback or excellent DSRs
in all categories, please contact us right away before
leaving us feedback, so that we may resolve your issue
and so that we can improve our service. The feedback and
DSRs influence a seller's reputation on eBay, and your
opinion is very important to us.
Feedback forum is not a place to send message to us. We
will strive to rectify any problem to ensure your
shopping experience with us is enjoyable. We reserve the
right to ignore rectifying any problem if unfair
feedback is left for us without allowing us an
opportunity to resolve the issue.