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Moonstone Rings


Feedback is a vital part of eBay community. Positive feedback is automatically left for you immediately after payment. We expect you to leave feedback for us after receiving your order. You can simply leave a formal feedback at the following link-

While leaving feedback you can choose to rate your experience with the transaction in 4 different areas of customer service which are known as Detailed Seller Ratings (DSRs) namely Item as described, Communication, Shipping Time, Shipping and handling charges.

Item as described -
We work hard to ensure that all of our items’ descriptions are clear, detailed and accurate to the best of our ability. We understand that size can be sometimes misunderstood based on photos alone. Therefore we write correct weight, length, width etc in the description of the item.

Communication - We strive to answer your questions as quickly as possible. We answer emails throughout the day, but please allow at least 24-48 hours to reply.

Shipping Time - We ship within 24-48 hours of receiving cleared payments. Orders are delivered generally within 10-14 days worldwide. In rare cases it may take up to 3-4 weeks for delivery depending upon the destinations and customs regulations in your country. You can understand that the things like Customs in foreign countries are beyond our control.

Shipping and handling charges – Shipping & handling charges offered by us are lowest in industry as we don’t make money in shipping. We hope you will understand this and will leave feedback accordingly.

We work hard to receive positive feedback and excellent DSRs in each area from all of our customers. If you feel you cannot leave us positive feedback or excellent DSRs in all categories, please contact us right away before leaving us feedback, so that we may resolve your issue and so that we can improve our service. The feedback and DSRs influence a seller's reputation on eBay, and your opinion is very important to us.

Feedback forum is not a place to send message to us. We will strive to rectify any problem to ensure your shopping experience with us is enjoyable. We reserve the right to ignore rectifying any problem if unfair feedback is left for us without allowing us an opportunity to resolve the issue.

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