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 SilverStarJewel

SilverStarJewel

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 Welcome to the enticing world of Brand New 925 sterling silver Jewelry!

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Frequently  Asked   Questions


Q. I don’t have a PayPal account. Can I still buy from you? How?
A. Yes. We accept payments only by PayPal. We don't accept payment by any other method. But you don't need to have a PayPal account in order to pay us by PayPal. What you have to do is just go ahead to make payment from the invoice you receive from us after finishing your purchase. This link will take you to a secure PayPal page where you will be allowed to make payment by your credit card without having to login to a PayPal account. As transaction is done on PayPal's website, you are ensured for complete safety in online payment. We will never know your credit card information.

Q. Do you combine shipping? How?
A. Combined Shipping rates are US$ 3.95 for first item and US$ 1.50 for each additional item. In order to benefit from combined shipping rates just bid or buy all the items you need but DO NOT make payment individually. When you have won or bought all you need then go ahead with the payment. The system will ask to include all the items in the same invoice, check on yes over there, the system will automatically calculate the combined shipping rates for all the items.
Or simply, buy or bid all the items you need but DO NOT make payment individually. When you have won or bought all you need then request us a combined shipping invoice for all your purchase from us, we will send you the combined shipping invoice and then you can make payment.

Q. I am bidding many items. Can I wait for payment till the auctions on all items end?
A. No Problem. You can bid and buy as many items as you wish from our store. You can pay later altogether with combined shipping rates when you finish buying. Just request us for an invoice when you are finished with shopping. In the meantime, if you receive invoice from us, just ignore it.

Q. How long can I continue to bid and buy before I have to pay?
A. We don't restrict buyers for a short time-frame for bidding and payments. You can easily bid and buy till you wish. Generally, we hope that buyer should make one combined Payment within 20 days of first bidding date. 30 days is the maximum because after that eBay doesn't allow buyers to checkout.

Q. Do you ship to all countries?
A. We ship goods worldwide.
Important: Your shipment on arrival may be subjected to Import Duty imposed by customs department of your country. Please check with your regional customs office for precise charges before placing your order.

Q. How are the orders shipped and how long will it take for my order to arrive?
A. Goods are shipped via Registered International Air Mail. On average, it takes 10-14 business days for the delivery worldwide. In rare cases it may take up to 3-4 weeks for delivery according to customs procedures at some destinations.

Q. What is 925 Sterling Silver?
A. Pure silver is an extremely soft material, and therefore the internationally accepted formula to create 925 Sterling Silver is a combination of 92.5% fine silver and 7.5% copper. Sterling silver offers the hardness and tolerance necessary with which jewelers can work with. Silver is considered to be protective, calming and to have money-drawing vibrations. It is considered a psychic metal. It is said to enhance and empower psychic abilities within the bearer. Silver as a metal is associated with Lunar energies. We guarantee our silver jewelry for best value for money. We sell masterly handcrafted 925 Sterling Silver Jewelry. All silver jewelry items listed as 925 Sterling Silver are SOLID silver, not just silver plated.

Q. Are all the items on your store 925 Sterling Silver?
A. Yes, all of our items are 925 Solid Sterling Silver. We are manufacturers ourselves, not traders, so we don't have to depend on somebody else in order to control the purity and quality.

Q. Are all your items stamped 925?
A. Yes, the items are stamped 925.

Q. Are all the gemstones used in your jewelry are natural gemstones?
A. All our stones used in our jewelry are natural genuine gemstones except for a few those are white CZ where it is clearly written with word "CZ" or "Cubic Zircon" in the title itself.


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