In your mind's eye, rightfully so, a purchased product is already yours right after completing the transaction. You're therefore eager to actually have it, see it, and hold it in your very hands. For heaven's sake, you want to use it, like immediately, right?
Which is why super speedy shipping is of utmost importance. Which is precisely why we've set up warehouse facilities all over the country, thus granting us the ability to deliver your purchase swiftly, with no delay and without your product traveling extensively and going through many hands.
Need your order sooner?
We offer a few Faster Shipping Options, including next-day and 2-day air delivery, for most items. Shipping upgrade options and fees vary, so make sure to select your preferred upgrade during the checkout process, or, as always, you can call us for more details.
Your purchase will be shipped to the address provided on the payment means provided. If you paid using your PayPal, your order will be shipped to the address that appears on your PayPal account. If paying with a credit card, your order will be shipped to the address provided on your credit card statement.
We offer free same day shipping within 48 states within the US. Exceptions are the states of Alaska and Hawaii, as well as Puerto Rico, Guam, Palau, and Virgin Islands, PO Box and APO/FPO Address, or any other address outside the Lower 48 States. For those areas, please calculate the shipping cost using USPS Priority Mail as the Shipping option in the shipping calculator.
Same day shipping relates to orders that have been paid during the weekdays of Monday to Friday by 9:00 am EST. Orders that have been paid during Saturday and Sunday will be shipped on Monday.
APO/FPO addresses and other U.S. territories.
For the most part, orders will be delivered to APO/FPO addresses and U.S. territories (other than Puerto Rico) via Priority Mail for our standard shipping rates. Please allow extra time for delivery when choosing Priority Mail.
If you select UPS Standard as your shipping carrier, please be aware that there are UPS Brokerage charges in addition to the Duties and taxes that apply upon delivery.
While our international shipping policy isn't as clear-cut, across-the-board free the way it is for domestic orders, we do offer a variety of attractive and convenient shipping options. Please contact us for details, as it pertains to your order.
Since items can be delayed in customs, we ask you to allow for some extra time for your items to be delivered.
Import duties, taxes, and charges are not included in the item price or shipping charges. Please be sure to determine those fees with your country's customs office prior to bidding/buying.
These charges are sometimes collected either by the delivering freight (shipping) company or when you pick up the item. In all cases, they are not additional shipping charges and neither we nor the shipping company has any control or say over that.
Marking items as a gift is unlawful and US and International government regulations prohibit such behavior.
Canada buyers: If you select UPS Standard as your carrier, please be aware that there are brokerage charges in addition to the duties and taxes that apply upon delivery.
We're doing our utmost to provide you with a smooth and easy return-process. However, customs and import/export rules and regulations which vary in different countries and our return-policy has been modified to account for them.
While we'll cover the cost of shipping back your replaced/repaired item, you'll be responsible for the initial shipping fee when returning the product to Road Entertainment. Likewise, our Return Policy does not cover extensive charges incurred by import duties, taxes, etc. Please determine with your country's Customs Office for the various charges and amounts prior to completing your purchase. (Note, while such fees are being charged and collected by the shipping company or pickup location, they are NOT shipping charges and are not incurred as part of the product delivery.)
Please note: US and International law prohibits us from marking items as "gifts".