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  • Shipping and Combined Orders
  

 

Please Note:  We primarily use UPS for shipping.  UPS is our primary shipping provider.  We will use US Postal Service and FedEx in special situations!

FREE & Flat Rate Shipping!!!

Applies to CONTINENTAL 48-STATES Only!

Alaska, Hawaii, Puerto Rico and other countries are charged standard UPS or shipping rates.

Our shipping caculator automatically figures shipping on multiple items by combining weights and then figuring shipping costs.

Please make sure to enter all of items being purchased and get a total "BEFORE YOU PAY".

Please E-mail if you have any questions about discounted shipping.  Click on Logo above to send e-mail message.

Payment: Winning bids must be paid within 3 days of auction close. Pay Pal preferred, Colorado residents subject to 5.775% sales tax. Shipping will be caculated at auction close based on zip code and shipping preference or fixed price.

Shipping: All orders shipped within 1 business day of receipt of payment (Subject to stock on hand). If product is for some reason not available, we will contact you immediately. UPS tracking numbers may take up to 24 hours to show up on UPS tracking web site.

Canada shipments:

When you buy something from the United States, you are responsible for 'importing' that product into Canada. There are fees to pay for the privilege of importing.

What are these fees?

Tax:
Canada Customs assesses taxes (GST and/or PST) on goods valued at $20 CAD or more.

  • GST (Value Added Tax) is 6%
  • The PST can be anywhere from 6-14% (depending on the province destination).
  • A 'commercial invoice' will be enclosed with your order. It will contain the necessary information for a proper tax assessment.

Duty:
Also known as a tariff, Duty is a special kind of tax that you pay to the Canadian government when you import goods. Duties can be imposed to help protect local industry, making it more difficult for foreign manufacturers to compete with Canadian manufacturers.

  • Duty rates can vary from 0% (duty free) to 20%, depending on the type of goods.
  • Many of our items are considered medical and may qualify for the Duty free rate, but some are considered recreational and will be taxed.

Want to be extra sure? You can call the Canadian Border Information Service Hotline and ask an agent specifically about the duty on a particular item. The phone number is 1-800-461-9999 within Canada, 204-983-3500 or 506-636-5064 from the US.

Return Policy:

All returns require a RMA Number. Please contact us prior to returning any item to get a RMA Number. Returns are not accepted without the RMA number.

Buyer is responsible for return shipping.

RETURNS All returns require a RMA Number. Returns are not accepted without the RMA number. Buyer is responsible for return shipping. The RMA number must be printed clearly on the outside of the return package. Items received without an RMA or packages not clearly indicating the RMA number will be returned at the customer’s expense. Inventory item returns are allowed up to 14 days from the date received provided the item(s) are in new, unused, undamaged, re-saleable condition. Non-inventory items are non-returnable and non-cancellable. Item not in re-saleable condition will be returned to the customer at their expense. Shipping costs to return items are at the expense of the buyer. Return Authorization numbers remain open for 30 days..