Bread Crumb Link

Store search

Store categories

Store pages

  • Customer Service
  STORE POLICY
 
Dear Customers,

By purchasing an item from us, you are obligated to the following terms and conditions:

Payment is expected at the point of sale. USA buyers only!

Defective Merchandise:

In the rare case that that any item arrives as “DOA” (Dead on Arrival) then you must report it to us immediately. We will gladly exchange any defective products if contacted within 14 days of the delivery date. Please make sure to get a return authorization from us. After 14 days, all exchanges/repairs must go through the manufacturer.

Damaged Merchandise:

In the event that your merchandise arrives to you in physically damaged condition due to transit damage, please call our Toll Free Number  1 (866) 612-1645, you must make the claim for damage within 14 days of delivery.

After this allotted time, we cannot accept responsibility for the claim. We will contact the delivery carrier on your behalf and have the merchandise picked up and inspected. Merchandise must be returned in the original shipping package. Upon receipt of damaged merchandise to our warehouse, a replacement unit of the same model (if available in stock) will be shipped to you.

Feedback and DSRs are important to us, we strive for 5 star service, please contact us immediately if you feel you have not received 5 star service. Please give us the opportunity to resolve any issues and allow us to provide you with great service.

Our CS department team is highly trained to handle and resolve any issue/s you have with your item/purchase.

Since we are maintaining a huge volume of inventory and order processing, we have dedicated an entire department with a team of professional representatives whom should be able to assist our customers at anytime for anything they need, over the phone or via email.

Thank you

PriceBreak Team


Additional site navigation