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We Specialize In New
and Antique Mint Condition Collectible Knives Of All Brands. The Main
Knife Brands I Sell Are Boker, Buck, Bulldog, Case, Colt, Frost, Great
Eastern Cutlery, Hen & Rooster, Kissing Crane, Muela, Painted Pony,
Parker, Puma, Remington, Santa Fe Stoneworks, Winchester, and Yellowhorse.
OUR
MAIN GOAL IS TO EARN YOUR KNIFE BUSINESS BY 100% CUSTOMER SATISFACTION!
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If
the question you have is not listed below, please feel free
to contact
us. We do our best to reply to all emails within twenty
four (24) hours.
PAYMENTS
| Q |
What
payments do you accept? |
| A |
We
accept your credit cards or e-check through PayPal. We also
accept MasterCard, Visa, American Express and Discover directly
through eBay checkout. |
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| Q |
Can
I pay with my credit card, debit card or checking account? |
| A |
You
may pay with any of these methods through PayPal or you
can pay with them directly using the eBay checkout process. |
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| Q |
Can
I make payments over time to pay for your item? |
| A |
We
do not offer credit terms, however if you qualify for PayPal's
Credit service, you may make payments to them. |
US
SHIPPING
| Q |
How much will shipping be? |
| A |
If the item is noted in the listing as Free Shipping, you
will only pay for the item price which is posted.
Please check the Shipping and Payments tab on the
eBay listing page to determine what your shipping price
will be.
We often offer more than one method of shipping -
please check the Shipping and Payments tab on the eBay listing
page to choose the service you want. The cost will be posted
there. |
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| Q |
How
long until I receive my item? |
| A |
Under
the Shipping and Payments tab on the eBay listing page,
the estimated delivery time is posted. You can also check
the order status by going to the item you purchased and
click on View Order Details. |
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| Q |
Will
you ship to my PO Box? |
| A |
Yes,
because we ship via USPS, we can ship to your PO Box. |
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| Q |
Will
you ship to an APO/FPO address? |
| A |
Yes
we do. |
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| Q |
Your
listing stated I should receive my item 3-4 days after I
made payment, but it took 7 days. Why? |
| A |
We
generally ship your item within twenty four (24) hours of
receiving your payment. Depending on weather, weekends,
holidays and the shipping service you chose, such factors
may have delayed delivery. If you have any concerns, please
feel free to contact us. |
INTERNATIONAL
SHIPPING
| Q |
How
much will shipping be? |
| A |
Please check the Shipping and Payments tab on the eBay listing
page to determine what your shipping price will be.
We often offer more than one method of shipping -
please check the Shipping and Payments tab on the eBay listing
page to choose the service you want. The cost will be posted
there. |
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| Q |
How
long until I receive my item? |
| A |
Under
the Shipping &Payments tab on the eBay listing page,
the estimated delivery time is posted. You can also check
the order status by going to the eBay item number(s) that
you purchased and click on View Order Details. |
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| Q |
I've
not yet received my item from you and its a few days late.
What can I do? |
| A |
We
generally ship your item within 3 days of receiving your
payment. Depending on weather, weekends, holidays and the
shipping service you chose, such factors may have delayed
delivery. On occasion, your item may be held up in your
country's customs office. We ask you be patient; your item
should be delivered soon. If you have any concerns, please
feel free to contact us. |
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| Q |
Can
you mark "gift" on the customs form and put a
lower price so I do not have to pay much for customs fees? |
| A |
No,
we cannot. It is against US and International laws to file
a fraudulent customs form. |
RETURNS
| Q |
Do
you accept returns? |
| A |
We
do under these conditions:
Item must be returned within (14) days of your receipt
of it.
Item must be in original condition as when we shipped
it.
You must notify us through eBay's message system
that you will be returning the item. We will refund your
payment less our shipping charges once we receive the item
in the condition expected.
Our goal is very simple and that is to make sure
you are 100% satisfied with your purchase. If you are not
pleased with the item you purchased once you receive it,
please contact us about your concern or issue. We will be
glad to issue you a refund or a replacement if we have one
in stock. We promise you that we will do our best to resolve
any concerns in a professional and timely manner. |
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| Q |
My
item arrived damaged (missing part of the item, etc.) What
are you going to do about it? |
| A |
Please
let us know as soon as you receive the package and retain
the shipping materials. If it appears the shipping carrier
caused damage, we will guide you in filing a claim to reimburse
you. |
HOW
TO TRACK A SHIPMENT
| Q |
How
can I track the shipment of the item(s) I purchased? |
| A |
You
can check the order status by going to the eBay item number(s)
that you purchased and click on View Order Details. |
PROBLEMS
| Q |
How
can I cancel my order? |
| A |
Please
contact us immediately. We package and ship quickly, but
if we still have your item on hand, we will file a claim
with eBay that we have agreed to mutually cancel the transaction.
Please agree to the notification eBay sends you regarding
this issue so we can have our eBay fees credited. |
PRODUCT
WARRANTY
| Q |
What
do I do if there is a problem with my item after several
months? |
| A |
Most
all manufactures have warranty coverage with the item. You
would contact them and they would inform you what the next
step would be. If you are having problems, please feel free
to contact us and we will do our best to help you. |
WHO
CAN PURCHASE A KNIFE
| Q |
Can
I purchase a knife if I am sixteen (16) years old? |
| A |
No
- by purchasing an item you certify that you are at least
eighteen years (18) of age and are in compliance with all
local, state, federal, and international laws pertaining
to your possession, and the shipping of this product to
your location. The seller in no way accepts responsibility
for, nor assumes any liability in the use of this item.
For International purchases you must ensure that you are
in compliance with your country's laws with regards to purchasing
and owning this item. |
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