Most of our items are currently in stock and ready for immediate shipping. However due to having over 500 logos and over 10,000 different items available, sometimes items do need to be made up at the time of purchase such as glass lamps which are hand made to order. It would be virtually impossible for us to shelve every item we have available. Although most items are in stock that are listed on ebay, it's best to ask in advance if it's an item needed immediately such as glass lamps, etc.
Many of our products ship in oversized boxes. UPS now charges by dimensional weight instead of actual weight. This has increased the shipping costs greatly on many of our products. Unfortunately due to the size of most of our items, we cannot combine shipping as each item is packed in it's own custom box to protect it from damage.
99.9% of our items arrive in perfect condition, however if UPS does damage a package, please save all the packing materials and contact us immediately. Do not worry as all our packages have passed the UPS test lab and all our claims will be covered by UPS. We just need you to save the packing material for UPS to come out to inspect the package.
Petro Enterprises ships exclusivly with UPS, therefore we cannot ship to a PO BOX, APO/FPO. Shipping to Alaska ,Hawaii , and Puerto Rico also require additional shipping charges so it's best to email us your postal code or call us and we can get you a shipping quote. We also ship to Canada as well but additional shipping charges apply to Canada as well. It is the Customers responsibility for all duties and taxes to Canada. Once an item ships, we will provide the buyer with a UPS tracking number via email so you can track the progress of the package.
We except PAYPAL, Visa/Mastercard via Phone and money orders. We also have a full staff of employees that can answer all your calls and questions.
Should you have any questions or concerns about purchasing a product , please feel free to email us at firstname.lastname@example.org and someone will respond within 2-8 hours upon receiving your email. if you need immediate assistance please call 708-425-1551 during business hours and someone will be there to help answer your questions instantly.