All Returns/Exchanges must be post-marked within 30 days of receiving item.
Returns: There is a 10% restock fee on all returns with maximum restock fee of $20.
Exchanges: Buyer is responsible for shipping costs to and from Perf-Moto on exchanges but there are no fees to Exchange. Please email or call for availability on exchanges because the the size or item you need may not be available.
All merchandise purchased from PERF-MOTO is sold in its original factory packaging with all contents as supplied to us by the manufacturer/distributor. Therefore it can be returned or exchanged only if in original manufacturer's packaging, same condition as sold, with all literature/instructions/documentation and attached tags, instructions, etc. Worn items, used items and any items without the tags attached will be refused or charged a higher restock fee.
Never ship an item in its original manufacturers packaging because this will damage the packaging. Please use a cardboard/postal box or other adequate packaging to ensure your return or exchange is not damaged on the way back to PERF-MOTO. In other words, even though your item came in a box, you need to put that box in another box for shipping purposes. We are not responsible for goods we received that are damaged. These damaged goods become the property of you, the buyer, if not shipped properly, and you may be charged to send them back.
Please ship returns/exchanges to:
11099 Water Tower Ct.
Holland, MI 49424