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General Interest







SHIPPING


We use several shipping options to dispatch our orders, depending on the delivery location, order size/weight and time frame the order is required.

For your convenience please provide another address that will be attended

STANDARD DELIVERY

Our standard service for small orders - under 500g (this is typically small packs of screws, nuts, washers etc.) is Australia Post regular mail with no tracking. Deliveries over 500g will normally be sent with Australia Post or Fastway Couriers with tracking and signature on delivery, if no one is home a calling card will be left for collection or redelivery. Estimated delivery times range from 1 -7 business days ( Monday - Friday, excluding public holidays) depending on your location.

AUSTRALIA POST EXPRESS POST

We can offer this option on almost all orders we dispatch and this is the best option to receive your order very quickly. Estimated delivery times range from 1-3 business days (Monday to Friday, excluding public holidays), note that some remote areas may take longer. The Express Post option will be shown in the checkout when you pay for your order.

Pick Up Option unfortunately not available now

EXTERNAL TERRITORIES & ISLANDS

Some External Territories and Island locations may not be serviced by standard delivery and an addition shipping charge may be incurred. If this is the case, we will contact you and advise you of any addition charge there may be.

We aim to pack and dispatch orders within one business day from when payment is finalized (we can usually pack most orders same day if payment is made by 3.00pm and the complete order is in stock). However we cannot always guarantee this and if there is an unavoidable delay we will notify you.




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