Nsioutlet Return Policy
from nsioutlet can be returned within 30 days of the purchase date for a full
refund, minus the shipping, handling and restocking fees if applicable.
Restock fees or Disposal fees will vary depending
on the situation:
● Item is in new and unused condition. The item requires repackaging by
nsioutlet due to the item not being repackaged properly.
● Item is in new and unused condition. However, the original packaging has been damaged and required new
packaging to be used to repackage the item. In order to help prevent damage to the original packaging, please ensure
proper packing materials are used when shipping product back to nsioutlet
● Item was in new and unused condition. However, the item has been damaged during inbound transit. In order to
help prevent damage to the item in transit please ensure proper packing
materials are used when shipping product back to nsioutlet
If you received a damaged item, please let us
know as soon as possible. We take customer satisfaction very seriously and we
will do our best to make you happy. We will try to find a solution for you as
quickly as we can. If the item you requested is unavailable, we will send you a
If you received the wrong item for your order,
please contact us immediately. We will do our best to ship you the correct
try to be accurate in describing the condition of our items. If you happened to
receive a used item, or you believe that the description does not match the
item, please let us know and we will try to resolve your issue. If we cannot
resolve your issue, ship the item back to us (we do not cover shipping) and we
will refund in the original payment amount.
Items should be in the same condition that they
were upon arrival. We may not offer a full refund if the item is in a poorer
condition. The refund will be determined after we inspect the product to
determine its usability. We will notify you the refund amount before it is
issued and after it is inspected.
● Before the first 30 days of purchase, we are able to send
the customer a replacement if the item they received is defective. The customer
does not have to pay for the replacement nor ship the defective item back.
● Selected items are to replaced by the manufacturer; please
contact the respective manufacturer for warranty information.
that are non-returnable:
● Items with
● Used screen
● All Bluetooth
headsets, corded headsets and earphone. Due to sanitary issues, we cannot
restock earphones, headsets, etc. We will accept a return if the items are
originally in bulk-packaging.
usually process and send replacement within 3 business days from the day we
process your issue. All replacements will be sent out using standard shipping.
Please allow 5-7 shipping days for final delivery.
will be given in the same form of payment originally used for purchase within 5
to 7 business days of the return package.
Year Warranty Risk Free:
stand behind every item that we sell and will do everything possible to assure
that you're satisfied.
Return in 3 Easy Steps
1. Obtain RMA # from nsioutlet
2. Send back the return to nsioutlet
3. Receive refund or replacement
Step 1: Obtain RMA #
Please email firstname.lastname@example.org (or
use eBay Contact Seller under order details). Please provide details as below:
or Buyer ID
action: Refund or Replacement
We will reply and provide RMA # to
you. Please allow 24-36 hours to expect the reply. If you do not receive our
email within 2 business days, please check your junk mail/spam mail folder.
STEP 2: Send back the return:
Contact customer service and we will provide you
the return address.
Package your return item and include the order
number somewhere in the parcel.
Ship it to the address provided and allow us time
to receive and inspect it.
STEP 3: Receive refund or replacement
5-7 days for the refund to be credited back into the account that used your
original payment method.
Still Have Questions? Contact Customer
For questions regarding products,
order delivery, or returns, please contact nsioutlet Customer Service via eBay
Nsioutlet Customer Service Team