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Why should I choose to purchase from the MyWiT® store?

Customers purchase from MyWit® because we understand that our customers put a lot of trust in us when they purchase our pre-owned devices and we take that responsibility very seriously. We're proud of the good reputation we've earned since we started selling devices directly to consumers back in 2011 and we want to keep it that way. That’s why we’ve made sure we have an extensive inspection process in place that will allow us to sell top quality products.

What type of inspection process do your pre-owned devices go through?

All MyWiT® devices listed for sale are 100% fully functional. Our highly-trained technicians inspect and grade the cosmetic appearance of each device to indicate the device is in Excellent, Good, Fair, or Poor cosmetic condition. We conduct an extensive 65+ point functional examination on Excellent and Good rated devices. This includes all internal and external functions including buttons, battery, SIM card, camera and LCD screen. We only approve devices that score a 100%. We then clean and buff each device before running it through a second quality test to confirm appearance and ensure 100% functionality

What is the difference between Grade 1, 2, and 3 Stock device?

GRADE 1 STOCK (Excellent Condition):
The device is pre-owned/reconditioned and is in excellent condition. Cosmetically the phone will show no signs of use, there will be no scratches, cracks or scuffs to the screen or casing. It includes extensive testing to ensure that all products have been professionally restored to working order.

GRADE 2 STOCK (GOOD CONDITION):
The device is pre-owned/reconditioned and in good condition. Cosmetically the product will show signs of use, including a few minor scratches to the screen and casing. It won’t have cracks on the screen or casing. It includes extensive testing to ensure that all products have been professionally restored to working order.

GRADE 3 STOCK (Fair Condition):
The device is pre-owned and in average condition. Cosmetically the product will show higher signs of use, including some scratches and scuffs to the screen and casing. It won’t have cracks on the screen or casing. It includes extensive testing to ensure that all products have been professionally restored to working order.

Once the device has finished the Quality Review test we then package the device in a quality controlled box to ensure it arrives at you secured and safely.