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About us

The MyWiT Edge 

 MyWiT® is dedicated to making technology accessible to everyone. We sell new, like-new and refurbished smartphones and tablets in online marketplaces around the world, at prices perfect for any budget.

 When it comes to refurbished devices, we understand that nothing matters more than quality and reliability. You want a device you’ll love, at a price you can afford, from a company you can trust. That’s why we’ve built a state-of-the-art repair facility – no “out of someone’s basement” here and are capable and approved to restore devices to manufacturer and carrier specifications. That’s why we hire experienced technicians and follow the very important ISO quality control standards. And that’s why every device that comes through our hands goes through a rigorous 65+ point inspection.

 All to make sure that our customers get a device that works exactly as expected. And if it doesn’t, we’ll take it back. With a no questions asked, 90-day Guarantee!

  

About MyWiT Kids 

 You wouldn’t give a luxury sports car to a new teen driver. Why give an $800 - $1200+ smartphone to a kid? MyWiT Kids offers value-priced phones perfect for the youngest members of your family. Same quality of functional devices. Same selection. Just a few scuffs or scratches. But, these few signs of wear and tear mean big savings over the manufacturer’s price. And, if they have a case of the dropsies or forgetsies, it’s not a big deal. Perfect for the young, or young at heart, MyWiT Kids is the practical choice for budget conscious shoppers.

  Our Values 

  • Honesty

We live by our word. In our communications, product descriptions, business practices and prices, we’re always fair and honest. And, if we do make a mistake or something isn’t clear, we don’t make excuses. We fix the error and we fix it fast. Our word is our bond to our customers and we’d never, ever break it.

  • Precision

Innovation isn’t always big and showy. Sometimes it’s about doing the simple things well. That’s why we’ve invested in industry-leading processes, skilled technicians, state-of-the-art facilities and some nifty logistical know-how. By doing things right – the first time – we create less waste and better experiences.

  • Transparency

While we can get a bit esoteric when it comes to tech, we prefer to keep it easy peasy when it comes to our products and policies. Clear specs, detailed descriptions, straightforward pricing and step by step explanations. No surprises. No extra fine print. No coded language except for the code used to program your device. 

  • Reliability

You’re putting your trust in our hands. That’s something we don’t take lightly. We also don’t take it lightly on our devices. Each device that comes through our facility undergoes a rigorous, industry-leading 65+ point inspection process. This ensures that what you receive works just like you expect with no issues or glitches.

  • Consistency

Whether you’re looking to upgrade, downgrade or go green and pick up one of our upcycled gently-used devices, we pride ourselves on making every experience the same. You can expect the same quality, service and experience with every device we ship.

 

MyWiT Vision 

 Our vision is to set the global standard of excellence for product quality and customer experience at affordable prices.  

MyWiT Mission 

 MyWiT is a knowledgeable and friendly company who focuses on providing Total Value to our customers.  We put our customers first by providing a hassle free, transparent shopping experience.  Our goal is to deliver a highly-integrated, best-in-class globalized program that surpasses customer expectations.

 

 MyWiT Advantage / Core Purpose 

 Total Value

 Total Value is our 360-degree approach to serving our customers. More than just pricing, total value includes every aspect of the shopping experience. It’s our industry-leading quality inspection process. It’s our large selection of refurbished devices that fits a variety of budgets. It’s our fast shipping and easy returns. It's our knowledgeable and caring staff. It's our way of making sure you get a refurbished phone or tablet  you'll love for years to come.

 How Do We Show Total Value?

  • Through our Expertise

Our customers rely on us for quality. We’d never break that trust. That’s why we’ve got an industry-leading inspection process, a state-of-the-art facility and processes certified by the original manufacturers. Just so you get the quality you expect and deserve.

  • Through our Products

We offer a wide selection of products that fit a variety of needs, wants and budgets. From the basics and essentials to the super cool and must-have, we’ve got something for everyone.

  • Through our Service

Buying a pre-owned device shouldn't be rocket science. All it takes is detailed descriptions, some fair and reasonable pricing, fast shipping and easy returns.  It’s our formula for simple, easy and convenient end-to-end service.

  • Through our People

All employees are responsible and dedicated to caring for the customer. In everything we do, we ask the question: is this helping our customers take care of what matters most to them?