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  Welcome to MyOfficeInnovations. Our product listings include a full line of office supplies, paper, toner and ink, technology, coffee and break room items, furniture, warehouse supplies, cleaning items, plus many more products that are used in your organization daily. We have a knowledgeable customer service team standing by to help!

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MyOfficeInnovations Shipping Rates

Please see each individual product for shipping cost.

Shipping Policy

Minimum Order: There is no minimum order at MyOfficeInnovations.

MyOfficeInnovations ships to the 48 US Domestic States. Excluded are Alaska, Hawaii, Puerto Rico, APO/FPO, PO Boxes, and International locations.

Hazardous Items: FedEx and/or UPS classify certain items as hazardous. These items are subject to an additional $24.95 per hazardous item ordered. Hazardous items cannot ship via air, therfore these items can only be shipped via FedEx Ground or UPS Ground.

Freight Line Shipping: Orders or items that cannot ship via Fedex Ground or UPS Ground due to their weight and/or size will ship via a Common Carrier Freight Line Service. Please allow 1-2 weeks for delivery.

All non-UPSable office furniture items shipped by MyOfficeInnovations will be shipped via common carrier. The common carrier's only responsibility relative to the delivery of furniture is to get the product to the back of the common carrier trailer. You will be responsible for unloading activities, unpacking activities and any and all installation activities. MyOfficeInnovations will have no responsibility to perform any furniture unloading, unpacking or installation tasks on behalf of our customers.

Orders shipped via freight line to a residential address are strictly delivered curbside. The Freight company will typically assess additional fees for any delivery beyond normal curbside delivery. Our fees do not include any delivery service beyond curbside - customers are responsible for any extra charges incurred for any extra services. In addition, customers are responsible for additional charges incurred due to missed delivery appointments or re-deliveries.

Shipping Locations: All orders ship from one of our forty (40) nationwide US warehouses. Should the closest warehouse not have the item(s) you ordered in stock, we will ship from the next closest warehouse. This may result in you receiving different items on your order at different times if you ordered more than one item.

MyOfficeInnovations Sales Tax Information

As our organization has shipping locations in many states and as we ship to all fifty (50) states, we are obligated by each state to collect sales tax and remit to each state. Sales tax is separately calculated and collected in connection with items ordered from MyOfficeInnovations through eBay. Items ordered from MyOfficeInnovations may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from MyOfficeInnovations through eBay, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Returns and Refunds

How Do I Return My Order?

Is the item you received not what you expected? Did it not work? Whatever the reason, you won't be stuck with an item you cannot use or that you do not want. We are proud to offer one of the best and most flexible return policies in the office products industry. You may return your purchase to MyOfficeInnovations within 30 days of your receipt of the product for credit as long as the item(s) is in the original packaging.

Please keep in mind that once your order has been placed, it cannot be canceled. If you refuse an order, it will then fall under our standard return policy.

Using our Standard Return Policy

Please open a Return inside of eBay's Return Center and follow the instructions. Once you open the Return, our Customer Service will reply appropriately based on a case-by-case basis. We will provide a Return Authorization for your return as well as a return shipping label if the situation deems it necessary. A return shipping label will only be provided if the return is MyOfficeInnovations' issue.

You must have a Return Authorization number (RA #) prior to returning goods. Our Customer Service team will issue you the RA # and provide you with a distribution center address where the product is to be returned. PLEASE WRITE THIS RA # ON THE SHIPPING LABEL SO WE CAN ENSURE YOU ARE CREDITED PROPERLY. Shipping charges for delivery and/or return of items will be credited only if we are responsible for the error.

We are not responsible for items that do not arrive at our warehouse. Therefore, we strongly suggest that you ship your package in a way that allows you to track the shipment and receive proof of delivery.

All returned products must be in original condition and packaging; otherwise, additional charges may be applied. Unfortunately, we cannot take returns of products that have been assembled or modified. Additionally, certain products cannot be returned because neither we nor our suppliers can take them back. If you have any questions about whether a product can be returned, please call us.

Government regulations prohibit the return of food and drug products.

What If My Order Arrives Damaged?

Even if the package appears only slightly damaged, write "Package Damaged" when you sign for delivery. This is VERY important. If the package looks significantly damaged, you may refuse delivery. The damaged item will be returned to us and we will send you a new one. If you refuse delivery, please notify us so that we can expect the return shipment.

What If My Order Arrives and I am Shorted an Item?

  • Please notify us inside of ebay within 5 business days from the carrier's proof-of-delivery date for the item shorted.
  • If notified within 5 business days we will send out the shorted item at no charge.

Our goal is to make buying from MyOfficeInnovations easy, safe, and efficient!